4D report
The 4D report (4-dimension report or 4-dimension report) is a quality management document for processing complaints, more precisely for recording and tracking errors. In contrast to the 8D report , it is also used for quick internal processing of errors that have occurred. It is a relatively short and concise report that is well suited to informing production, management and, if necessary, the customer quickly and precisely.
A short report makes more sense for minor problems (e.g. logistics errors, etc.). A complete 8D report often inappropriately inflates minor problems with easily identifiable causes. It is up to the complainant to decide which type of analysis and problem elimination makes sense.
Four dimensions or also disciplines are recorded , which serve to clarify the facts of the case, to avert immediate dangers from the error (immediate measures) and to avoid repetition of errors.
A 4D report always includes:
- D1: Form a team
- D2: Describe the problem
- D3: Establish immediate measures
- D4: Determining the cause
See also
Individual evidence
- ↑ 4D Report. In: Quality Services & Knowledge GmbH. Retrieved on May 12, 2020 (German).
- ↑ Does the 4D report really save time compared to the 8D report? April 19, 2018, accessed on May 12, 2020 (German).
- ↑ 4D report template. Retrieved May 12, 2020 .
- ↑ 4D Report. In: Quality Services & Knowledge GmbH. Retrieved on May 12, 2020 (German).