Communicative behavior

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Communicative behavior (or socially compatible communication) describes the ability of an individual to reactively set up his forms of communication , such as facial expressions , gestures , language , action , and omission, depending on how others address it or seem to expect it from him.

Essential

Any behavior in response to something or someone is a way of communication because of the nature of the message. Since behavior has no opposite, one always “behaves”. Paul Watzlawick wrote: “You cannot not communicate [...] just as you cannot not behave.” However, communication only exists when someone perceives this behavior who has the ability to react.

When it comes to communicative behavior, Niklas Luhmann once again distinguishes between communicative action and communicative experience and thus enables a simplification of the differentiation between communicated and received information. According to Luhmann, acting and experiencing systems or observing and observed systems do not operate with communications as elements, but are involved in communication with their self-referential operations in the form of actions or the experience of actions. In the animal world it is the subject of behavioral biology .

Social behavior and social competence

The social behavior of individuals influences communicative behavior. Social behavior is therefore a very important part of communicative behavior. Social behavior is learned from childhood on and stored in the form of various behavioral patterns . Social behavior and character are particularly shaped in childhood. Childhood thus has a significant influence on a person's communicative behavior. The learned social behavior also plays a role with regard to social skills and leadership .

Forms of communication

It is one of the existential needs of a person to be understood. The way in which something is communicated or communicated can be very different. A distinction is made between verbal, non-verbal and paraverbal communication. Under the verbal communication , the components of spoken language are summarized. It means words, letters, sentences and numbers. So it is about language-bound communication. Non-verbal communication is understood to mean communication that is not language-bound. Nonverbal forms of expression can be body language (facial expressions, gestures), time (punctuality, dedicated time), space (office size, proximity of one's own office to the next management level, ...) and objects (company car, ...). Of course, especially with non-verbal messages, the cultural differences must always be taken into account. Something that is considered polite in Europe can quickly have a negative effect in Asia. The last form of expression is paraverbal communication. In essence, this is not about what we say, but how something is said. The tone of voice, pitch of the voice, language and wording can influence this. The meaning of tone of voice and pitch of the voice could be summarized under the saying “The tone makes the music”. In this context, language should be seen more as conveying meaning . Stories, tales, anecdotes, myths and legends are used here. The formulation of what has been said says a lot about the inner attitude. Classically, caricaturing and ironic statements are to be cited here.

New communicative behavior

With the development of the media in recent years, not only the consuming and producing behavior has changed, but also communicative behavior. Using social networks such as Facebook , Twitter , Flickr , Tumblr or Google+ , messages (text and images) can be sent in electronic form over the Internet to anywhere in the world in a matter of seconds. Above all, new communication technologies such as smartphones , tablet computers, netbooks etc. shape our communicative behavior today and enable a completely new form of participation.

Communicative behavior is a constantly evolving process that goes hand in hand with the change in society. Communicative behavior is not limited to human society.

literature

  • Georg Meggle: Basic concepts of communication . Verlag Walter De Gruyter Inc, 2nd edition 1997, ISBN 3-11-015258-4 .

Individual evidence

  1. ^ Andreas Neubert: Leading category. Social competence. Consequences of an analysis of professional complexity from a systems-theoretical perspective. 2007, p. 176.
  2. ↑ Manfred Cierpka: Early childhood 0-3. Consultation. Advice and psychotherapy for parents with babies and toddlers. 2012, p. 31.
  3. ↑ Accessed April 15, 2012 Verbal, non-verbal, paraverbal communication. Transcultural portal. Retrieved April 12, 2012.
  4. ^ Doris Ternes: Communication. A key qualification. 2008, p. 33.
  5. ↑ The 3 forms of communication . Elderly Nursing Student. Retrieved April 12, 2012.
  6. ↑ Susanne Züber: Communication and Information - Leadership - basic competence. Theoretical basics and methods with examples, practical exercises, repetition questions and answers. 2011, pp. 17-20.
  7. ↑ Susanne Züber: Communication and Information - Leadership - basic competence. Theoretical basics and methods with examples, practical exercises, repetition questions and answers. 2011, pp. 20-21.
  8. ^ Hans Friedrich Ebel , Claus Bliefert , Walter Greulich : Writing and publishing in the natural sciences. 2006, p. 7.

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