Function-oriented process organization

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In the function-oriented process organization , the principle of division of labor prevails .

An overall task, for example processing an incoming invoice, is divided into subtasks for time and cost optimization and for rationalizing the overall process.

The disadvantages of such a function-oriented process organization are included

  • a high degree of specialization
  • cross-departmental processing
  • a high coordination effort
  • the time delay caused by transport and communication between the departments / employees involved
  • the ignorance of employees about tasks other than theirs

The functional process organization is opposed to the newer model of the operational process organization (the business process ).