Business process discovery
As a business process discovery (abbreviation BPD , English for business process discovery ), a procedure is described, business processes uncover in companies for monitoring. For this purpose, detailed process data are collected by machine and used for process mapping. One goal here is to identify process errors in value chains .
As a popular application, the IT provides asset management at. Complex processes such as the life cycle of hardware (purchasing planning, financing, procurement, distribution, provision, maintenance, disposal) can be monitored and continuously improved by collecting user-specific data from interactions through detailed observation.
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In contrast to surveys as a survey method for the description and monitoring of business processes, process gaps can be recognized and documented quickly and promptly on a very detailed level of a process due to the machine survey.
Disadvantages are:
- The monitoring of business processes is often relevant for co-determination in companies, since user behavior is also observed: The monitoring of employee interactions is an integral part of the BPD.
- BPD should be used on entire value chains, i.e. across the boundaries of the individual organizations (service providers, customers). In practice, necessary negotiations with company bodies can lead to delays.
See also
- Business intelligence
- Business activity monitoring
- Process management
- Business rules management system
- Complex event processing
- Service level agreement
- Service Oriented Architecture (SOA)