The Emergency Call Center (TV series)

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Television series
Original title The emergency call center
Country of production Germany
original language German
year 2017
Production
company
VOX
length about 60 minutes
Episodes 20 in 2 seasons
genre Real-life documentary
First broadcast 02/05/2017 on VOX
German-language
first broadcast
2017 on VOX

The Notrufzentrale is a German television series that was produced by the director Patrick Poch for the television station VOX . The real-life documentary was first broadcast on VOX in 2017. The show was last shown on television on September 7, 2018.

Content and description

general description

The television series from the real-life documentary genre shows what work in the emergency call center looks like. The consequences could be streamed online on TVNOW and you could see how the experts make decisions at short notice in emergency situations and organize relief measures immediately. In the online stream it became clear how important quick reactions are, whether it is about family dramas or medical first aid. Often the first measures can be taken before the police or the emergency doctor arrives, and this is exactly where the work of the specialists who answer the emergency call comes in.

occupation

The work of the people who sit in the emergency call center and stay in the background is often underestimated. This program from the Documentation genre shows the people who are the first points of contact for the emergency call 110 or 112 . You are responsible for assessing situations quickly and correctly and then initiating the necessary relief measures. Among other things, it was possible to watch in the stream how the work in the cooperative regional control center Osnabrück works. The integrated control center in Nuremberg and the Brandenburg control center in Potsdam could also be seen in the images.

target group

The documentary series is particularly interesting for young people who are thinking about a job in the police , fire brigade or emergency service . Even if you want to know how work is carried out in the central control center, it is worth watching the program. The virtually invisible helpers on the phone manage to keep calm even in difficult situations and to pass them on to the callers. This can be used to fight panic caused by an accident, fire or domestic violence.

Seasons

GermanyGermanyBroadcasting information of the program on the private free TV channel VOX
Season Episodes Broadcast period
1 10 2018
2 10 2018

Individual evidence

  1. a b c unknown: The emergency call center. In: fernsehserien.de. fernsehserien.de, accessed on February 9, 2020 .
  2. a b The emergency call center. In: tvnow.de. tvnow, accessed February 9, 2020 .