Quality indicator
A quality indicator is a quantitative measure that can be used to monitor and assess the quality of important leadership, management and support functions that affect a result ( service process or production process ). An indicator is not a direct measure of quality. It is more of a tool that can be used to assess performance, which can draw attention to potential problem areas that may require intensive review within an organization. The recorded measured values can move within or outside a reference range or exceed or fall below a reference value . The term key figure is often used synonymously with the term quality indicator .
Medical quality indicators (= clinical metrics) measure properties of health care (e.g. of structures, processes and results) that are to be assessed as part of quality management .
In Germany and Switzerland there are now extensive programs to assess the quality of medical care based on quality indicators (e.g. from the AQUA Institute in Göttingen and the health care research institute AG in Zurich). The BQS has to Qualify developed a tool with which the quality can be determined by quality indicators with scientific methodology.
References
- ↑ modified from: JOINT COMMISSION ON ACCREDITATION OF HEALTHCARE ORGANIZATIONS: Primer on Indicator Development and Application. Measuring Quality in Health Care. Oakbrook Terrace 1990.
- ↑ B. Sens, B. Fischer, A. Bastek, J. Eckardt, D. Kaczmarek, U. Paschen, B. Pietsch, S. Rath, T. Ruprecht, C. Thomeczek, C. Veit, P. Wenzlaff: Terms and concepts of quality management. 3. Edition. In: GMS Med Inform Biom Epidemiol. 3 (1), 2007, Doc05, p. 30ff.
- ↑ E. Gramsch, JD Hoppe, G. Jonitz, A. Koehler, G. Ollenschläger and others: Compendium QMA. Quality management in outpatient care. 3rd, revised. and exp. Edition. German Doctors-Verlag, Cologne 2009, ISBN 978-3-7691-3321-9 .
- ↑ M. Geraedts, HK Selbmann, G. Ollenschläger: Assessment of the methodical quality of clinical measurement parameters. ( Memento of the original from May 2, 2012 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. In: ZaeFQ. 96, 2002, pp. 91-96. (PDF; 189 kB)
- ^ BQS Institute (Ed.): Qualify Instrument. ( Memento of the original from December 10, 2011 in the Internet Archive ) Info: The archive link was automatically inserted and not yet checked. Please check the original and archive link according to the instructions and then remove this notice. Düsseldorf 2008.
Web links
- Medical Center for Quality in Medicine (D)
- AQUA Institute (D)
- health care research institute AG (CH)
- AQUIK outpatient quality indicators of the KBV (D)
- QUINTH - Quality indicator database of the National Association of Statutory Health Insurance Funds (D)
- Federal Office for Quality Assurance (D)
- B. Sens, B. Fischer, A. Bastek, J. Eckardt, D. Kaczmarek, U. Paschen, B. Pietsch, S. Rath, T. Ruprecht, C. Thomeczek, C. Veit, P. Wenzlaff: Terms and Quality management concepts. 3. Edition. In: GMS Med Inform Biom Epidemiol. 3 (1), 2007, Doc05.