Self-recording

from Wikipedia, the free encyclopedia

The self-recording is a data collection technology to information to get approved for a problem-solving process are necessary.

In the case of self-recording, the necessary information is entered into prepared forms by the employees concerned over a longer period of time . Self-recording is used to record tasks , times for a work process and quantities. Additional information, e.g. B. on the information and material resources used are possible.

Alternatives

A wide variety of survey techniques are used as part of organizational planning in order to obtain the required information. The selection of the appropriate technology in each case depends on the problem and the situation.

The most significant techniques of the survey are:

In the case of external observation, the person being observed is assigned a person who records his work steps. It is thus a technique similar to self-writing. The difference is that the observed person is not stopped in his work by noting the work steps.

procedure

method

First the type of recording is determined. This is followed by the preparation phase and notification of the employees concerned. Finally, the self-recording is carried out. The information obtained is then evaluated.

With self-recording, the person concerned records their tasks independently. All completed tasks are recorded with time and sequence. The recording takes place within a fixed period of time and the listing at the end of a process or time segment.

Every work step is recorded; this allows an analyst to chart the sequence of tasks. The recording by the employees takes place without control by an observer. This can lead to conscious and unconscious misinformation. The person making the record can classify the tasks that are self-evident to them as not worth mentioning and therefore, if necessary, refrain from recording them. On the other hand, in order to enhance her task, she can also insert work steps that have not been carried out.

Aids for data evaluation

To facilitate the evaluation, it is advisable to create a task catalog on which the self-recording is based. In addition, self-explanatory and easily evaluable forms should be used for self-writing. In addition to the entry forms for the employees, forms are required for summarizing the daily reports. In order to reduce the evaluation effort, spreadsheet programs are used to record and compress the collected data.

Example of a data entry form for employees: Self-recording.JPG

Forms of self-writing

  • Daily reports: One speaks of daily reports when the activities are recorded and completed on a daily basis. In order to create daily reports, the employees concerned are requested to name all activities in the observation period on a form. Daily reports are a cost-effective recording technique, especially for extensive surveys. In addition, the evaluation of the given forms is relatively easy.
  • Activity reports: Activity reports are one-off records of activity times and processing quantities. The employees are asked to enter the time required and processing quantities in a form based on experience . The survey effort is less than for daily reports.
  • Defects and wish lists

advantages

Due to the need for manual additions, the self-recording only ever reproduces a section of the entire work situation. The idea of ​​a total recording is illusory.

The self-writing is legitimized and authenticated by the person performing it. Those who don't like can usually exclude themselves, but then have no share in the information gain. Anyone who arbitrarily distorts will not readily see how this may affect their future task design.

With self-recording it would theoretically be possible to implement cost recording methods such as "activity based costing" (according to RS Kaplan). In practice, such approaches are prohibitively expensive and uneconomical to handle manually. In addition, the time it takes to write it down distorts the image achieved.

The incremental resolution can only be sufficiently refined with technical aids. If there is a technical solution, the manual contribution can be reduced considerably. Such an approach can be pursued with autonomous agents, for example in smartphones .

Conditions of use

Self-recording is suitable if a situation can be ascertained using a few, easily definable characteristics and the work processes should not be disturbed by observers.

The low level of knowledge about organizational interrelationships and the avoidance of excessive time burdens from self-writing allow only a few organizational facts to be recorded. They are mostly limited to information about the type of activity, the number of processes and the time required for this.

The following criteria must be observed:

  • The facts and events must be representative and represent a useful basis for recording what actually happened.
  • It should be easy to record and verify. The organizer (person) must be given a correct idea of ​​what to measure and judge.
  • The categories to be recorded must be characterized by continuity. They have to be essentially comparable both from a factual point of view and from investigation period to investigation period.

literature

  • Manfred Schulte-Zurhausen: Organization . Vahlen Verlag, Munich 2002, ISBN 3-8006-2825-2
  • Walter Weidner, Gerhard Freitag: Organization in the company . Hauser Verlag, Munich Vienna 1998, ISBN 3-446-21002-4
  • Rolf Bühner: Business administration . Oldenbourg Verlag, Munich Vienna 2004, ISBN 3-486-27500-3
  • Peter Weinert: Organization . Vahlen Verlag, Munich 2002, ISBN 3-8006-2838-4

Web links