Consumer Protection Agency (Lower Saxony)
| Consumer Protection Agency e. V. | |
|---|---|
| purpose | Consumer protection |
| Chair: | Lutz Thomas |
| Establishment date: | 2003 (pre-organization 1986) |
| Seat : | Göttingen, Lower Saxony |
| Website: | http://www. Konsumerschutzstelle.de |
The consumer protection agency e. V. is a non-profit German consumer organization based in Lower Saxony . It provides independent and free consumer advice nationwide .
aims
The consumer protection agency e. V. pursues the goal of a long-term strengthening of consumer rights, in particular through
- - Education and information for the general public, especially consumers,
- - Influence on legislation and administration in accordance with the tasks and goals of the association,
- - the active representation and protection of the interests of consumers through education, information and advice.
It advocates safe products that are harmless to health, the right to impeccable services, the protection of consumers from material abuse, transparency and safe online shopping, as well as fair trade and consumption.
Advice offer
The consulting services are aimed at the general public of consumers and covers issues of private consumption, for example, on the subjects of buying, craft services, Internet services, healthcare, services, canvassing, travel law, telecommunications, leisure and privacy issues.
history
The consumer protection agency has its roots in an academic initiative to support socially disadvantaged citizens. As a result of the Chernobyl nuclear disaster and the associated increased demand for scientifically sound advice on possible radioactive contamination of food, the advisory activity is expanded. The formulated goal from then on is education and information for the general public, especially consumers, as well as protection of the interests of consumers through education, information and advice.
In contrast to the consumer centers organized at state level, the consumer protection agency is not subordinate to any umbrella organization. The consumer telephones and advice services are free of charge nationwide.