Value chain

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A value chain is a tool to improve the quality of the value chain in companies. The value chain is placed above the value chain. Valuation chains were introduced by Ulrich Frey and, together with the Zugspitze model, should serve to implement an innovation more quickly and safely .

The term "value chain" is introduced in two dimensions: on the one hand, within the company, geared towards the people in the company. On the other hand, it is geared towards the company's processes . This second value chain is above the known value chain and "pulls it up, so to speak".

A prerequisite for the installation of value chains is to give "appreciation" a central role within the company:

The appreciation indicator serves as a sustainable corporate key figure and controlling approach. The aim of the "Appreciation Performance Index (WESPI)" is to be established in controlling and to be used as a key performance indicator (see Key Performance Indicator ).

The “Appreciation Index” shows how sustainable a company is in terms of self-image, solidarity and communication and serves as a barometer for the company, also in comparison with the competition. An improvement in the individual WESPI usually has positive effects on:

• Employee turnover
• Cost responsiveness in HR
• Employee sick leave
• productivity
• economics
• effectiveness
• Quality standards
• Customer relationships
• Payment behavior
• Creditworthiness
• Achievement of corporate goals
• External presentation of the company
• Recommendation and follow-up business