User administration

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User management describes the work that an administrator of an IT system has to do so that the users of the system under his care can only do the work that they are supposed to do.

These activities can also be referred to as provisioning , but are often only seen as day-to-day work for the help desk or the system administrator.

The core tasks include a .:

  • Assign a user name with a
    • Open a user account
    • Assign an initial password and inform the user as secretly as possible
    • To assign rights to the applications that the user requires
  • Make changes to
    • Name (marriage etc.)
    • Password (if the user no longer knows)
    • Access (edit rights)
  • Closing the user account
  • Deleting the user account

The entire complex of this administration can also be referred to as user administration, whereby the consideration as a process leads to identity management .


  • Elske Ammenwerth: EDP ​​in care documentation: a guide for practitioners; with detailed case studies. Schlütersche 2003, ISBN 3-877-0673-79 .
  • M. Frank Siegmann: Basics of EDP. Walter de Gruyter 2018, ISBN 3-486-7877-64 , p. 260 ff.