Operational blindness

As blindness is both colloquially and in business administration called a routine operation, practiced at which no self-criticism and no change option is seen. In the ongoing production process, it can lead to lower effectiveness and thus to a competitive disadvantage. As a rule, operational blindness can only be recognized and changed through impulses and impulses from outside - from non-company employees. Operational blindness can be exacerbated by various factors, for example through long-term stable sales or through the company's practice of primarily recruiting staff through cost-saving internal - and avoiding cost-intensive external - job advertisements.

The term is not only used for processes within companies, but for any unreflective action that is based on routine .

See also

• Academicism
• Ivory tower
• déformation professionnelle
• Misdiagnosis

literature

• Frank EP Dievernich, The end of operational blindness , Hampp Verlag, 2002, ISBN 978-3-87988-696-8