Chief Operating Officer

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A Chief Operating Officer (also Chief Operations Officer , COO ) is a manager who manages or supervises the operational business . His tasks include the management, control and organization of all operational processes and operational services. Alternative names are chief operation manager or operation manager .

In American companies there is often a chief operating officer if the operational manager is not also the chairman of the executive board and the chairman of the executive board in this company is referred to as the chief executive officer (CEO). In this case, the COO has the additional title of President .

In addition to the responsible management of employees, the focus is on the cost-effective production of operational services, personnel deployment and resource planning, the coordination of the material flow and ensuring the availability of goods.


  • Oliver Lüth, Stefan Leicht: The Chief Operating Officer (COO) . Verlag Oliver Lüth, Lüssow 2008, ISBN 3-932213-11-4 .
  • Nathan Bennet, Stephen Miles: Riding Shotgun: The Role of the COO . Stanford Univ Pr., Stanford 2008, ISBN 0-8047-5166-8 .

See also

Individual evidence

  1. Chief Operating Officer - COO. (English)