Youth emergency mail

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jugendnotmail.de (also called JugendNotmail ) is a free and anonymous online counseling service for children and adolescents with psychological and emotional problems, which was founded in Berlin in 2001 . Today the online counseling is open to young people up to the age of 19 throughout Germany. The advice is provided by the non-profit association jungundjetzt eV .

history

Jugendnotmail.de and Jungundjetzt eV were founded in 2001 by the Berlin elementary school teacher Claudine Krause (* 1947). Jugendnotmail.de is considered to be the oldest online advice service of its kind in Germany. In 2015 Krause received the Federal Cross of Merit on ribbon for her social commitment in child and youth welfare .

offer

The online counseling is provided by volunteers; in 2013, 44 volunteer psychologists and educators worked with them. In the same year, jugendnotmail.de received between 1200 and 1500 letters per month. Users can also exchange ideas with one another in a moderated forum .

The most common topics on the platform are self-harm , depression , family problems and suicide announcements , but also school performance. Around 80 percent of the inquiries come from girls.

Web links

Individual evidence

  1. ↑ Petra Götze: A network that gives children support . In: Berliner Morgenpost , January 31, 2015.
  2. ↑ Award for youth emergency mail : Claudine Krause receives Federal Cross of Merit on stadtrand-nachrichten.de, March 4, 2015
  3. ↑ A matter of honor. “I can't see children suffer” In: Der Tagesspiegel, March 7, 2013
  4. ↑ worries? Problems? Where can young people find help online and anonymously? . Interview with Claudine Krause, July 14, 2016. Accessed August 4, 2016.
  5. ↑ about advice via e-mail: "Don't worry is wrong"  ( page no longer available , search in web archives )  Info: The link was automatically marked as defective. Please check the link according to the instructions and then remove this notice. In: taz from February 4, 2018.@1@ 2Template: Dead Link / www.taz.de  
  6. ↑ JugendNotmail celebrates 15 years of online advice Press release from September 20, 2016.