Santander Consumer Technology Services

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Santander Consumer Technology Services
legal form GmbH
founding 2003
Seat Mönchengladbach , Germany
Number of employees about 450
Branch Software development and system integration
Website isban.com

Santander Consumer Technology Services GmbH (formerly Isban DE GmbH) is a 100 percent subsidiary of Santander Consumer Bank AG, which in turn is part of the Spanish Grupo Santander . Santander Consumer Technology Services GmbH is based in Mönchengladbach.

The company is part of the “Technology and Operations” division and is therefore responsible for software development and system integration of the systems used by the individual companies in Grupo Santander.

Company history

Santander Consumer Technology Services GmbH (formerly Isban DE GmbH) was founded in 2003. Santander Consumer Operations Services GmbH (back office services) also belongs to the IT & Operations division of Grupo Santander. The two companies have a direct connection to the German headquarters of Santander Consumer Bank AG in Mönchengladbach and work exclusively for the companies within Grupo Santander, which is one of the ten leading financial institutions in Europe worldwide and the largest bank in Spain.

Business area

Santander Consumer Technology Services GmbH sees itself as a consultant and integrator who is responsible for the entire software engineering process from the first idea to the successful implementation of the software development product at Santander Consumer Bank AG. In the course of efficient project management, the company is responsible for moderating, monitoring and tracking processes as well as quality management and managing budget, resources and time. Together with the Santander Consumer Bank, significant production indicators are defined for suppliers such as software companies and providers in order to identify development opportunities and document development steps.

Through the integration processes of various system landscapes in the context of transformation projects, Santander Consumer Technology Services GmbH guarantees continuous system availability, since all phases of the software life cycle are taken into account during implementation.

With the Partenón architecture, the retail banking division of Grupo Santander in Europe and the USA has a banking system that focuses on the functionality of banking products and services. Partenón is a core banking system that consolidates the operating and control environment so that banks have a central platform for registering, managing and tracking transactions.

Grupo Santander has a technological platform based on holistic software for financial institutions. This software is called "Alhambra" within Grupo Santander. It is a multichannel architecture solution that is based on the Partenón core banking system and consists of the following systems:

  • Portals
  • Customer-oriented management systems
  • Custom processes
  • Multi Channel Services

In addition to software development, Santander Consumer Technology Services GmbH is also responsible for the maintenance and repair of hardware and software. These include B. the analysis and correction of errors as well as the implementation of change requests.

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