Communication psychology

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The Communication Psychology is part of the field of psychology and studied forms communication-related processes (such as the interpersonal communication ) and relevant to the results of these processes influencing factors and conditions with the methods of psychology. In doing so, it pursues the aim of investigating, explaining, predicting and improving communication processes and their results from a psychological perspective; She takes up knowledge and findings from other psychological such as social , organizational and linguistic psychology as well as non-psychological disciplines such as communication science . A well-known research and application area is leadership psychology .

Communication from a psychological point of view

In addition to the exchange of information, psychology sees another function of communication and interaction in the mutual steering and control of behavior. Social interaction is mutually related behavior of people. The people involved mutually influence and react to one another.

In 1969, Paul Watzlawick , Janet H. Beavin and Don D. Jackson formulated five metacommunicative axioms that apply to all interpersonal communication. The following three axioms in particular summarize the fundamental findings of communication psychology:

  • "You can't not communicate!"
  • "Every communication has a content and a relationship aspect, whereby the latter determines the former and is therefore a metacommunication ."
  • "Interpersonal communication processes are either symmetrical or complementary, depending on whether the relationships between the partners are based on equality or diversity."

Applications of communication psychology

One of the goals of communication psychology is to optimize communication so that it can run more smoothly and successfully. With regard to direct interpersonal communication , this can be improved in different contexts based on knowledge of communication psychology:

  • private context: Optimizing communication in partnerships and families
  • Professional context: Optimization of communication in counseling and therapy situations, employee interviews , discussions between doctor and patient , in sales negotiations, in teaching-learning situations, in organizations, in educational counseling and in training programs.

literature

  • Friedemann Schulz von Thun : Talking to each other 1 - disruptions and clarifications. General psychology of communication . Rowohlt, Reinbek 1981, ISBN 3-499-17489-8
  • P. Watzlawick, JH Beavin: Some formal aspects of communication. In: P. Watzlawick, JH Weakland et al., Interaction. Bern Stuttgart Vienna, 1980, p. 98 ff.
  • B. Fittkau, H.-M. Müller-Wolf and F. Schulz von Thun: Learning to communicate (and relearning). 3rd edition, Braunschweig, 1983
  • F. Görgen: Communication Psychology in Business Practice , Munich, 2005, ISBN 3-486-57700-X
  • Paul Watzlawick, Janet H. Beavin, Don D. Jackson: Human Communication. Forms, disorders, paradoxes. 11th, unchanged. Edition 2007, Bern: Huber
  • Alexander Thomas: Interaction and Communication. In: Outline of Social Psychology. Volume 1: Basic concepts and processes. Göttingen, 1991, pp. 54-71
  • J. Waibel: Are you still silent or are you already voting? Voice Personality Leadership Dialog. Don't be afraid of conflict. Edition Humanistic Psychology, Bergisch Gladbach 2010, ISBN 978-3-89797-301-5
  • Roland Burkhart and Walter Hömberg (eds.): Communication theories. Vienna, 1995
  • D. Weimer, M. Galliker (ed.): Linguistic communication: approaches and perspectives . Heidelberg, Kröning, 2003.
  • Hein Retter: Study book pedagogical communication. Bad Heilbrunn, 2nd edition, Klinkhardt, 2002
  • G. Bovet, H. Frommer: Basic Psychology Course. Cornelsen, 1988, ISBN 3-590-12608-6

See also

Individual evidence

  1. ↑ a b c Ulrike Six, Uli Gleich, Roland Gimmler: Subject area of ​​communication psychology . In: Ulrike Six, Uli Gleich, Roland Gimmler (eds.): Communication psychology and media psychology . Beltz, Weinheim, Basel 2007, ISBN 978-3-621-27591-0 , pp. 26-31 .
  2. ↑ Wolfgang Frindte: Introduction to Communication Psychology . Beltz, Weinheim 2001, ISBN 3-407-25254-4 , pp. 22-23 .
  3. ^ Paul Watzlawick, Janet H. Beavin, Don D. Jackson: Human Communication. Forms, disorders, paradoxes. 11th, unchanged. Edition 2007, Bern: Huber, pp. 53–70.
  4. ↑ a b c Ulrike Six, Uli Gleich, Roland Gimmler: Areas of application of communication psychology . In: Ulrike Six, Uli Gleich, Roland Gimmler (eds.): Communication Psychology - Media Psychology: Textbook . 1st edition BeltzPVU, Weinheim 2007, ISBN 978-3-621-27591-0 , p. 47-48 .
  5. ↑ Astrid Schütz, Katrin Rentzsch: Self and Communication - Practical Relevance . In: Ulrike Six, Uli Gleich, Roland Gimmler (eds.): Communication Psychology - Media Psychology: Textbook . Beltz Verlag, Weinheim 2007, ISBN 978-3-621-27591-0 , p. 131-132 .

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