Process quality
Process quality is the quality of the manufacturing processes for a product , i.e. the process in and of itself, the "how" of a process (as opposed to product quality ). Process quality also affects development, production planning , management , administration and procurement processes . Processes should be “mastered”, i.e. always run in the same good quality and without disruptions, and the results should correspond to the (customer) requirements. The key figure is the initial yield (abbreviated FPY from English first pass yield ), i.e. the proportion of products that are error-free in the first process run and do not require rework - and thus do not cause any error costs.
Process quality in healthcare
When it comes to quality assessment in health care, the term process quality is also used based on the Donabedian quality model. This model also distinguishes between structure quality and result quality.