Purser
The term Purser ( Engl. Purse "money bag") originates from the seafaring and called there on military, cargo or passenger vessels, the paying agent or purser . In civil aviation , this designation was adopted for the highest-ranking flight attendant with a management function on board. As a female mold is in German sometimes the word purser used, according to Duden as purser is in use.
seafaring
The purser is the responsible supply officer on a ship. The term “ paymaster ” used in the past is misleading today, as it mostly refers to a position in the higher rank of officer . Sound commercial knowledge is required, since in addition to supplying the ship with consumer goods, the purser is also responsible for all banking transactions and customs clearance on cruise ships .
He is also the supervisor of the supply section on the ship and thus the cooks ( galley ), the stewards and the administration.
Therefore, the profession in seafaring is much more extensive and more expensive than in aviation and often requires a business degree.
aviation
Purser and Chief Purser (dt. Cabin boss , outdated also Chefsteward or purser ) is derived from the English name for the highest-ranking flight attendants a cabin crew (engl. Cabin crew ) in a passenger aircraft. In the European legal provisions JAR-OPS, the purser is referred to as the "senior flight attendant", in the English version of the law as the "senior cabin crew member". The term purser has been in use at Pan Am since at least the 1950s and is used today. a. also officially used at Lufthansa .
The purser is responsible for enforcing the airline's operational interests in the area of security and customer service. According to the legal provisions ( JAR-OPS 1.1000), the lead flight attendant is responsible to the commander (captain) in particular for the implementation and coordination of the safety and emergency procedures for the passenger cabin specified in the operating manual and , like everyone else , has on board according to Section 12 of the Aviation Security Act persons present, the orders of the pilot in command must be followed ( board powers ).
The Purser Assistant is used on wide-body aircraft , i.e. aircraft with more than one aisle and separate, separated areas in the passenger cabin. He reports to the purser and is responsible for a specific compartment. In contrast to the purser, the purser assistant is not a rank within the flight crew.
The ranking on Lufthansa wide-body aircraft is somewhat more differentiated. There are basically two purser on these aircraft. The highest-ranking member of the cabin crew is the so-called P2 (Purser 2, recognizable by the two decorative stripes in addition to the regular stripe). This purser has overall responsibility for the above on wide-bodied aircraft. Procedure. Sometimes he does not have a permanent working position in the service, unlike the so-called P1 (Purser 1, with only one decorative stripe). The P1 is the substitute for the P2 on long-haul flights. He usually leads the service of a specific class of promotion . Usually this is Economy Class , as this is where the number of passengers is highest. The Purser 1 is also used on narrow-body aircraft operated by Lufthansa . Examples are the Airbus A320 . No P2 is on board on aircraft of this size. This means that P1 is the highest-ranking flight attendant there and has overall responsibility for the implementation of legal and operational procedures.
Other names for the most senior flight attendant are:
- Chef de Cabine
- Maître de Cabine (e.g. at Swiss )
- Cabin Services Director (obsolete)
- Flight Director (obsolete)
- Inflight Director (Private Air)
- Cabin Chief
- Cabin Service Manager (also CSM; Qantas)
At Lufthansa, the gross salary of a P2 in the highest tariff level can in individual cases exceed 7,000 euros.
The purser of German airlines at UFO and ver.di are unionized .
Web links
- Career information at the Federal Employment Agency
- LH: Competent cabin manager (information sheet Purser)
Individual evidence
- ↑ Online Duden
- ↑ The cabin is on strike - tariff dispute at Lufthansa escalates. In: Handelsblatt.com. August 28, 2012. Retrieved October 25, 2017 .