Quality control
Quality control or quality control is part of quality management .
background
According to EN ISO 9000: 2005 point 3.2.10, quality control is the part of quality management that is aimed at fulfilling quality requirements. Quality control encompasses work techniques and activities both for monitoring a process and for eliminating the causes of unsatisfactory results. Quality control measures and quality assurance / QM presentation measures are interrelated.
(According to EN ISO 8402, August 1995 , section 3.4, quality control was defined as “work technology and activity that is used to meet quality requirements”. This standard was withdrawn with 2000-12-00 and replaced by ISO 9000: 2000 September 2005 the revision of ISO 9000 was published as EN ISO 9000: 2005.)
Revision ISO 9000: 2015
Since the revision of the ISO 9000 (DIN EN ISO 9000: 2015) standard in November 2015, the term “quality control” has been replaced by the term “quality control” without changing its meaning.
Components
Quality control / quality control includes:
- Complaint management : Company-wide information potential is noticed through complaints. This should not only be used to eliminate the complaint as such, but must also be used to optimize cross-departmental processes when tracking internal, supplier and customer complaints.
- Document control : The integrated management systems introduced place high demands on the management of quality documents. Paperless control and distribution of documents minimizes time and sources of error.
See also
- Total quality management
- DIN EN ISO 9000: 2015-11: Quality management systems - Basics and terms.
Individual evidence
- ↑ DIN EN ISO 9000: 2015-11: Quality management systems - Basics and terms. Beuth publishing house.