Service plan

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A service plan or maintenance plan is intended maintenance of a device or a system according to the manufacturer's specifications. The plans depend on the design and model as well as the interval and intensity of use (stress). Maintenance is primarily designed for various checkpoints based on suspected or identified weaknesses.

background

The service plan takes into account, among other things, wear and tear , error correction and the probability of technical defects . It also includes an electronic devices Software - Update (Aufspielung). In the case of systems that are subject to high mechanical loads, a material test is usually also included in the service plans.

The service plan mainly serves to maintain functionality and operational safety . Compliance with the service intervals by an authorized workshop can also be a basic requirement for the manufacturer or general importer's guarantee . The maintenance work is documented in a service booklet or check book provided. The term checkbook comes from earlier times, when the service books of the motor vehicles actually contained detachable vouchers (checks) with which the first due inspection, and possibly further inspections, could be carried out free of charge. The check was given to the garage, which used it to settle its costs with the manufacturer of the car. Service booklets for new vehicles from many manufacturers are no longer kept on paper, but electronically (in the form of a database). Independent workshops must also have free access to these databases (in accordance with EU Regulation No. 566/2011).

In the meantime, the term checkbook is also used instead of the term checkbook, probably also because the manufacturers often specify the scope of work in the context of maintenance in the form of tabular checklists.

Examples:

Single receipts

  1. Cheap cars: Guarantee and warranty for new cars. In: ruv.de. Retrieved May 9, 2019 .
  2. Electronic service book. Johannes J. Matthies GmbH & Co. KG, accessed on May 9, 2019 .
  3. Regulation (EU) No. 566/2011 of the Commission of June 8th, 2011 amending Regulation (EC) No. 715/2007 of the European Parliament and of the Council and Regulation (EC) No. 692/2008 of the Commission on the Access to repair and maintenance information for vehicles Text with EEA relevance. Retrieved on May 9, 2019 (Art. 1 No. 1 let. B).