Central contact point for blocking electronic authorizations

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The central contact point for blocking electronic authorizations is a telephone number provided for Germany by the Federal Network Agency to block electronic media such as credit and debit cards , digital signatures , health insurance cards, employee IDs, customer cards or sensitive online authorizations. The prerequisite is that the publisher of the media has joined the blocking emergency call.

The person responsible and owner of the single emergency number 116 116 is Sperr e. V. - Association for the Promotion of Security in the Information Society based in Berlin . Germany is the first country in the world to introduce such a number. The current technical operator of the emergency number is Servodata GmbH. The number has been available since July 1, 2005.

The emergency number can be reached 24 hours a day: in Germany free of charge on 116 116. The number can also be reached from abroad by dialing "116 116" directly after the country code for Germany, usually on +49 116 116 In non-EU countries, connection charges apply for calls to Germany. If the number cannot be reached in individual cases, a landline number in Berlin can also be dialed: +49 30 40504050. For people with speech and hearing impairments, the emergency number 116 116 can also be reached via a text-based dialog via fax.

In addition to 116 116, numbers for “ Harmonized Services of Social Value ” have been assigned at European level via the Federal Network Agency .

Web links

Individual evidence

  1. Publication of the Federal Network Agency for the provision of 116 116