Two-factor authentication

An authentication factor is a piece of information and process used to authenticate or verify a person's identity for security purposes. Two-factor authentication is a system wherein two different methods are used to authenticate. Using two factors as opposed to one delivers a higher level of authentication assurance.

Summary

Main article: Authentication factor

In order to understand Two-factor authentication, it's important to understand the three methods by which people authenticate themselves to digital systems:

There are three universally recognized factors for authenticating individuals:

• 'Something you know', such as a password, PIN or an out of wallet response.
• 'Something you have', such as a mobile phone, credit card or hardware security token.
• 'Something you are', such as a fingerprint, a retinal scan, or other biometric.

A system is said to leverage Two-factor authentication (T-FA) (or multi factor authentication) when it requires at least two of the authentication form factors mentioned above. This contrasts with traditional password authentication, which requires only one authentication factor (such as knowledge of a password) in order to gain access to a system.

Common implementations of two-factor authentication use 'something you know' (a password) as one of the two factors, and use either 'something you have' (a physical device) or 'something you are' (a biometric such as a fingerprint) as the other factor. A common example of T-FA is a bank card (credit card, debit card); the card itself is the physical "something you have" item, and the personal identification number (PIN) is the "something you know" password that goes with it. See Chip and PIN for more information on this.

Using more than one factor is also called strong authentication; using just one factor, for example just a static password, is considered by some to be weak authentication. (Strong authentication also includes multi-factor that do not include a physical factor, such as a card or dongle. The multiple factors can both be online for strong authentication.)

It should be remembered, however, that strong authentication and multi-factor authentication are fundamentally different processes. Soliciting multiple answers to challenge questions may be considered strong authentication but, unless the process also retrieves 'something you have' or 'something you are', it would not be considered multi-factor. The FFIEC has issued supplemental guidance on this subject in August 2006, in which they clarified, "By definition true multifactor authentication requires the use of solutions from two or more of the three categories of factors. Using multiple solutions from the same category ... would not constitute multifactor authentication."

According to proponents, T-FA could drastically reduce the incidence of online identity theft, and other online fraud, because the victim's password would no longer be enough to give a thief access to their information. However, T-FA is still vulnerable to trojan and man-in-the-middle attacks.

Deployment of T-FA tools such as smart cards and USB tokens appears to be increasing. More organizations are adding a layer of security to the desktop that requires users to physically possess a token, and have knowledge of a PIN or password in order to access company data. However, there are still some drawbacks to two-factor authentication that are keeping the technology from widespread deployment. Some consumers have difficulty keeping track of one more object in their life. Also, many two-factor authentication solutions are proprietary and protected by patents. The result is a substantial annual fee per person protected and a lack of interoperability.

Tokens

Main article: Security token

The most common forms of the 'something you have' are smart cards and USB tokens. Differences between the smart card and USB token are diminishing; both technologies include a microcontroller, an OS, a security application, and a secured storage area.

Biometrics

A thumbprint

In both cases, vendors are beginning to add biometric readers on the devices, thereby providing multi-factor authentication. Users biometrically authenticate via their fingerprint to the smart card or token and then enter a PIN or password in order to open the credential vault. However, while this type of authentication is suitable in limited applications, this solution may become unacceptably slow and comparatively expensive when a large number of users are involved. In addition, it is extremely vulnerable to a replay attack: once the biometric information is compromised, it may easily be replayed unless the reader is completely secure and guarded. Also, biometric information can not be changed.

Phones

A new category of T-FA tools transforms the PC user's mobile phone into a token device using SMS messaging or an interactive telephone call. Since the user now communicates over two channels, the mobile phone becomes a two-factor, two-channel authentication mechanism.

Some methods simply place a traditional telephone call to the end user's phone, prompting the user to press a key or sequence of keys. These solutions can be used with any telephone, not just mobile devices.

While such a method can simplify deployment, reduce logistical costs and remove the need for a separate hardware token devices, there are trade-offs. Users may incur fees for text/data services or cellular calling minutes. However, concepts like FiveBarGate can be used to eliminate such costs. FiveBarGate is a patented two-factor authentication concept that turns a PC user's mobile phone, smart phone or PDA into a token device by installing software on the phone that generates a time dependant One-time password (OTP).

Smart cards

Smart cards are about the same size as a credit card. Some vendors offer smart cards that perform both the function of a proximity card and network authentication. Users can authenticate into the building via proximity detection and then insert the card into their PC to produce network logon credentials. They can also serve as ID badges. The downside is that the smart card is a bigger device, the card reader is an extra expense.

Universal Serial Bus

A USB token has different form factor; it can't fit in a wallet, but can easily be attached to a key ring. A USB port is standard equipment on today's computers, and USB tokens generally have a much larger storage capacity for logon credentials than smart cards.

Virtual Tokens

Virtual Tokens are a new concept in multi-factor authentication first introduced in 2005 by security company Sestus Data. Virtual tokens work by sharing the token generation process between the internet website and the user's computer and have the advantage of not requiring the distribution of additional hardware or software. Virtual tokens are also immune to trojans and man-in-the-middle type fraud. Virtual tokens are patented and are marketed under the name PhishCops.

Other types

File:EntrustToken1.jpg

Entrust IdentityGuard OTP Token

Some manufacturers also offer a One Time Password (OTP) token. These have an LCD screen which displays a pseudo-random number consisting of 6 or more alphanumeric characters (sometimes numbers, sometimes combinations of letters and numbers, depending upon vendor and model). This pseudo-random number changes at pre-determined intervals, usually every 60 seconds, but they can also change at other time intervals or after a user event, such as the user pushing a button on the token. Tokens that change after a pre-determined time are called time-based, and tokens that require a user event are referred to as sequence-based (since the interval value is the current sequence number of the user events, i.e. 1, 2, 3, 4, etc.). When this pseudo-random number is combined with a PIN or password, the resulting passcode is considered two factors of authentication (something you know with the PIN/password, and something you have from the OTP token). There are also hybrid-tokens that provide a combination of the capabilities of smartcards, USB tokens, and OTP tokens.

Market Acceptance

Despite the security advantages of strong authentication its adoption is not yet widespread. A 2007 study by Celent reports that the year 2006 was dismal in terms of getting multifactor authentication (MFA) solutions out the door. Only 50% of banks were up and running for retail online banking, 40% for small business, and 60% for corporate banking. In 2007, 90% of banks are expected to be up and running for retail and small business online banking and 95% live for corporate banking, with nearly all banks deploying solutions by year end 2008.

There are several factors that contribute to this lack of pervasiveness.

Product proliferation

The first challenge to face is the difficulty of deploying the client PC software required to make these systems work. Most vendors have created separate installation packages for network login, Web access credentials and VPN connection credentials. In other words, there may be four or five different software packages to push down to the client PC in order to make use of the token or smart card. This translates to four or five packages on which version control has to be performed, and four or five packages to check for conflicts with business applications. If access can be operated using web pages, it is possible to limit the overheads outlined above to a single application.

User password management

Users have natural problems retaining a single authentication factor like a password. It is not uncommon for users to be expected to remember dozens of unique passwords. T-FA where one factor is a password or PIN code, does not eliminate this problem. One possible solution is to have the second factor be a biometric, instead of an entity that the user needs to memorize.

Interoperability of authentication mechanisms

Two-factor authentication is not standardized. There are various implementations of it. Therefore, interoperability is an issue.

Cost effectiveness

Adding a second factor in the authentication mechanism could lead to increase in costs for implementation and maintenance. Most systems are proprietary and charge an annual fee per user in the $50-100 USD range. Deployment of hardware tokens is logistically challenging. Hardware tokens may get damaged or lost and issuance of tokens in large industries such as banking or even within large enterprises needs to be managed. Therefore, an analysis on the cost and benefit should be made before deciding on a stronger authentication mechanism. Note: Virtual tokens typically cost considerably less ($0.50 to $1.50 USD) and have no loss or damage costs.

Password security

Another concern is the security of the T-FA tools and their systems. Several products store passwords in plain text for either the token or smart card software or its associated management server. In either case this largely negates one factor of the authentication since although an intruder could easily find the password/PIN used to authenticate to the device, they still need to be in possession of the relevant token or smart card for this type of attack to work.

There is a further argument that purports that there is nothing to stop a user (or intruder) from manually providing logon credentials that are stored on a token or smart card. For example to show all passwords stored in Internet Explorer, all an intruder has to do is to boot the Microsoft Windows OS into safe mode (with network support) and to scan the hard drive (using certain freely available utilities). However, making it necessary for the physical token to be in place at all times during a session can negate this.

Software security

Another concern when deploying smart cards, USB tokens, or other T-FA systems is the security of the software loaded on to users' computers. A token may store a user's credentials securely, but the potential for breaking the system is then shifted to the software interface between the hardware token and the OS, potentially rendering the added security of the T-FA system useless.

Market segments

Market segments in regards to two-factor authentication are:

• Enterprise
  • Secure remote access
  • Enterprise authentication
  • B2B transactions
• Consumer
  • Online banking
  • Electronic commerce
  • ISP's
• Government
  • Common authentication
  • Biometrics

Related technologies

Two-factor authentication solutions sometimes includes technologies to generate one-time passwords, a few solutions also include single sign-on (SSO) technology.

See also

• Mutual authentication
• Identity management
• Security token
• Mobile Signatures

External links

• A 3 minute video explaining two factor authentication from ZDNet
• Microsoft to abandon passwords, Microsoft preparing to dump passwords in favour of two-factor authentication in forthcoming versions of Windows (vnunet.com, 14 Mar 2005)
• Banks to Use Two-factor Authentication by End of 2006, (slashdot.org, 20 Oct 2005)
• White Paper: Key Human-Factors Issues Affecting Consumer Two-Factor Authentication and Mutual Authentication (July 2006)
• Pundits blaming 2 factor authentication again
• How to secure SSH with two-factor authentication
• Ars Technica on new two-factor authentication methods