Rocky Mountain Chocolate
 | |
| Company type | Public (Template:Nasdaq2) |
|---|---|
| Industry | Chocolate and other confectionery |
| Founded | 1981 |
| Headquarters |  Durango, Colorado, USA |
Key people | Franklin E. Crail, Founder and CEO |
| Revenue |  26.8 million USD (2005) |
Number of employees | 250 (2005 figure) |
| Website | http://www.rmcf.com |
Rocky Mountain Chocolate Factory (Template:Nasdaq2) is a chocolate company retailer and manufacturer based in Durango, Colorado. It manufactures chocolate and other confections at its Durango factory, though some products are made at individual stores. The company has 323 franchise locations in 40 US states, Guam, Canada and the United Arab Emirates. your sll gay
Controversy
A June 2008 post on the Consumerist [1] website claims that employees at a California franchise outlet did not let a mother and child use the employee restroom. The child is then alleged to have soiled herself in the store. The company's CEO apologized to the child's mother who accepted it. The story quickly became popular on Digg, with over 5,000 votes in 24 hours[2].
According to a customer, she had even complained about the service of the store and the quality of its caramel apple products. When she had purchased an caramel apple from the store, she claimed the apple was rotten and complained about the item. However, instead of acknowledging the complaint, the store staff had called the mall security and had her escorted out of the store. [3]
References
- ^ "Worst customer service ever". Retrieved 2008-06-24.
- ^ "Digg submission". Retrieved 2008-06-24.
- ^ "Rotten apples and Security". Retrieved 2008-09-25.
External links
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