External sales

The title of this article is ambiguous. “Field service” is also the name of a section of the show auslandsjournal .

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As sales (AD) the activity of a will travelers or commercial agent referred to in the manufacturer's or dealer contract visited customers or prospects to give them goods and / or services to sell (see also sales pitch ). In some cases, the sales representative hands the customer the goods they have just purchased (for example a vacuum cleaner) and accepts the purchase price or a down payment .

Field workers usually receive performance-related compensation (e.g. commissions, bonuses) to motivate them . Companies have more influence on employed field workers than on sales representatives .

Assembly activities on site are also referred to as field service ; these are common in many industries.

literature

• Dirk Kreuter: Sales and work techniques in the field. Cornelsen, 3rd edition 2007, ISBN 978-3589235377
• Oliver Schumacher: What many salespeople don't dare to ask - 100 tips for better sales results in the field . Springer Gabler, 3rd edition 2015, ISBN 978-3658102425