Business-to-Employee (abbreviations: B2E , BtE ) describes (electronic) communication relationships between a company and its employees, in contrast to communication relationships with other companies ( business-to-business , B2B), authorities ( business-to-administration , B2A ) or consumers ( business-to-consumer , B2C).
The business processes are categorized in this way, especially in connection with the support of business processes through electronic means of communication.
Examples of B2E are:
- For the employee in the field service access to customer and product data, which is only accessible on the intranet at the company's location.
- Recording of information from an operation directly on site, e.g. B. the duration, material used, etc., and thus direct feedback to the company's IT systems, which would otherwise only be possible on the intranet at the company's location.
No wired internet access is required on site for this, the flow of information can take place via mobile radio. At the time of the introduction of the term B2E (approx. 2001), this was a completely new perspective; mobile radio standards for data such as WAP or GPRS were only just being introduced.