Employee Relationship Management
Under Employee Relationship Management ( ERM ) refers to the management of the relationship of business to employees , documenting, Maintenance and the organization of employee relations.
Employee Relationship Management has the primary goal, preferably with the help of an IT -supported system, to provide a platform for employees and superiors on which access to all relevant information is given on the one hand and which on the other hand offers space for personal exchange. This simplification of all communication aims to facilitate workflows and everyday work. The positive effect of the measures on the corporate culture should also improve profitability and productivity .
Sub-areas of the ERM
The areas of application of Employee Relationship Management are diverse and can be used in all areas in which one can support a positive corporate culture.
Modern ERM systems include the following functions, among others:
- Internal communication
- Employee appraisals
- Knowledge and applicant management
- Idea management
- Goal management
- Data management
- Integration of new employees
- Training and further education in the company
- Job evaluation
- Bonuses and recognition measures
- internal merchandising
The CORE principle
A modern scientific approach to the implementation of employee relationship management is the so-called CORE principle . The terms Communication , Organization , Recreation and Expert are hidden behind this acronym . The terms combine the measures internal communication, dialogue, feedback, employee appraisal and company TV (communication), master data, process flows, job descriptions, goal management, intelligent building plans and inventory management (organization), health management, internal merchandising (recreation) as well as knowledge and applicant management , Idea management, academy (expert).
In this sense, Employee Relationship Management is the employee-related counterpart to ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management).
credentials
- Definition of EMR in the CCM
- Martin A. Schoiswohl : Networked employees, create meaning: Employee relationship management using the example of a hidden champion . Springer Gabler, Wiesbaden 2016, ISBN 978-3-658-06333-7 .
footnote
- ↑ Network employees, create meaning . Retrieved October 11, 2016.