Family support service

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The Family Support Service ( FuD ), also known as family exculpatory service ( FeD ), provides special supports, ambulatory and close to home, for people with disabilities willing and their families. These can be group offers (concerts, cinema, museum visits, etc.) or target-oriented individual support.

The FuD are mostly sponsored by charities or other providers of assistance for the disabled . These are offers with educational specialists who also have special rooms available. They have been specially trained for this task and some freelance freelance workers are available to support them. In many institutions, volunteers take on a large proportion of the work.

The sponsors of the FuD should offer regular training courses on subject-specific or current topics in order to increase the competence of the specialists and freelance workers and to ensure the quality of support.

The family support services are pioneers in the change from “inpatient disabled care” to “outpatient care”.

Conception

People with intellectual disabilities and their relatives need help and social support more than other people. Aim of the Lebenshilfe e. V. is to design their offers of help and support for people with intellectual disabilities and their relatives in such a way that they

  • be able to lead a life as unrestrictedly as possible (normalization principle),
  • can participate / have in the life of the community / society,
  • be able to determine their lifestyle and the way they live as much as possible,
  • Get as diverse outpatient help as possible before they have to use inpatient help.

The employees of the specialist service “Offene Hilfen” (family support service) understand their advisory and supportive offers as assisting aids, which offer the people in need of help and / or their relatives support in realizing their self-chosen goals. As professionals, you recognize the right to self-determination of people with disabilities.

The quality of life of people with disabilities is often directly related to the quality of these offers and services, which for this reason are constantly being checked and further developed.

tasks

The family support service provides people with disabilities and their families with professional, individual and family-oriented offers. The need-based and needs-oriented understanding of this requires a relatively high degree of flexibility on the part of R&D. Cooperation takes place with the institutions for the disabled, with outpatient services and with the specialist authorities at local level.

Information and advice

  • Socio-educational advice and support for families
  • Advice and information in different areas / situations of life (school, work, profession)
  • Advice and information about existing legal regulations (social benefits and social law)
  • Mediation of legal advice
  • Advice and information in coordination with other specialist services and organizations (forwarding and cooperation)
  • Initiation and support of self-help groups and discussion groups

Family support aids

Hourly, daily and weekly individual care, accompaniment and care of people with intellectual disabilities (representation of the caregiver) in the family as well as in the life helper's own apartment.

  • Leisure activities for people with intellectual disabilities of all ages (individual supervision)
  • Implementation of holiday games for school children with intellectual disabilities of all ages
  • Implementation of vacation measures for young people and adults with intellectual disabilities
  • Continuous group and course offers for people with intellectual disabilities outside the home environment (youth club, adult club, educational offers, sports groups)
  • After-school care for school children in the afternoons
  • Support in crisis situations (e.g. avoidance of inpatient admissions)

Personal help

  • Promotion of independence and integration into society
  • Individual leisure activities, accompaniment and support
  • Socio-educational aids for coping with everyday life
  • Help with care and supply
  • Integration assistance in preschool and school
  • Different group offers

Clients / target groups

Approx. 70% of clients are between the ages of 6 and 25, the rest are young adults up to 35 years of age, adults and the elderly. Older people are often looked after in special facilities. An exception is the care of younger children, such as B. that of a child aged 14 months. The family support service is aimed at the following target groups.

  • People with disabilities, according to §53 SGB XII, who live with their relatives or other caregivers in a common home environment.
  • People with severe or multiple disabilities who need help in addition to home care according to the regulations of the SGB.
  • People with disabilities who need further help and advice in addition to care in a day-care facility.
  • People with disabilities who want to live independently and who, in addition to existing assistance, are dependent on further support or advice in everyday life.

Personnel equipment

Dealing with the tasks of the R&D requires well-organized cooperation between full-time, part-time and voluntary employees. In the family support service, depending on the size, one or more posts are filled with employees with socio-educational and / or diploma-educational qualifications. The tasks of the management staff are divided into the following areas:

  • Management, coordination and organization of the specialist service
  • Acquisition and motivation of part-time and voluntary employees
  • Training and instruction as well as support for part-time and voluntary employees
  • Initiation of the first contact and accompaniment of the support process
  • Organization, management and support of various group offers, vacation and vacation measures
  • public relation

In addition to the management staff, permanent employees as well as marginal employees with different qualifications, interns, employees in the social year preparatory to work (BSJ) and occasionally employees in the social work recognition year work in the FuD.

In addition, the FuD organize regular training courses on subject-specific topics or current topics in order to increase the competence of the freelance staff and to ensure the quality of support.

Cooperation partner

The employees of the FuD work cooperatively with other facilities and services to avoid overlapping of the offers of assistance and to coordinate and plan complementary offers. Cooperation takes place with the institutions for the disabled, with outpatient services and with the specialist authorities at local level.

financing

The basic funding (base funding) is provided by the affected district and the federal state. Funds are made available by sponsors, which z. B. used for the holiday games, or donations in kind, such as. B. Vehicles. These belong to the main equipment of the FuD, as the people they care for (clients) are often picked up from home and brought back again. Without these, the many excursions would not be possible. Many vehicles have special equipment for the transport of clients who need a wheelchair.

For the assistance listed above under tasks, billed on a performance-related and time basis with the appropriate cost bearers, sometimes with the financial participation of the customers. The personnel costs for the educational management as well as the material costs of the FuD are subsidized by funds from the State Welfare Association and the Hessian Ministry of Labor and Social Affairs in accordance with the allocation guidelines. The individual care services are billed using an agreed hourly rate with the local social welfare provider and the care insurance funds, according to the recognized care level.

When billing the care insurance , a distinction is made between so-called preventive care and additional care services. The State Welfare Association will cover costs as part of the integration assistance .

Limits

Of course there are also limits. However, these are mostly dependent on the individual skills of the individual employees with regard to behavior towards z. B. behavioral children. They are sometimes unpredictable and this leads some inexperienced employees to helplessness as to how to proceed in such a situation.

In the case of individual care (intensive care), on the other hand, you come across less often, only in individual cases, limits and what often depends on the "chemistry" between the employee and the person being looked after. This is often related to a reluctance to touch on the part of the clients, who need intensive help with personal hygiene from the staff. This often happens with new employees, but it subsides over time.

Limits are often reached if the person being cared for is not able to communicate properly verbally and to express the need that is currently present. Again, this applies particularly to new, inexperienced employees.

literature

  • Stephanie Franken, Gerda Frericks, Silke Mertesacker, Manfred Schmidt: FUD: From practice for practice. A handout for the work of family support services.

Web links

Individual evidence

  1. Tasks in child care, housekeeping and care - mobile services of the Paritätischer Braunschweig