i-doit
| i-doit
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|---|---|
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| Basic data
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| Maintainer | synetics |
| developer | synetics |
| Publishing year | 2004 |
| Current version |
1.14.2 ( May 18, 2020 ) |
| operating system | Platform independent |
| programming language | PHP , JavaScript |
| category | Configuration Management Database (CMDB) |
| License | GNU Affero General Public License |
| German speaking | Yes |
| i-doit.org | |
i-doit (I document IT) is a web-based free software that is used to document complex IT infrastructures ( IT documentation ), supplemented by additional functions of a configuration management database (CMDB). Elements of an IT infrastructure are created as objects and given attributes. i-doit serves as a database for other applications and ITIL processes such as change, release or incident management. The functionality is supplemented by interfaces, modules and extensions.
The company synetics from Düsseldorf is behind the development of i-doit .
open and pro variant
i-doit is published both in an open version (free software) and in a pro version (proprietary). The pro variant differs from the open variant in terms of additional functions and warranty.
history
The development of i-doit began in 2004 and version 0.8 was published for the first time. In 2007 the decision was made to place i-doit under the AGPLv3 license with the release of the 0.9 version. Another major milestone appeared in 2012 with version 1.0. Versions with improvements and additional functions appear every six months from version 1.5, versions with bug fixes and small improvements every 4–6 weeks.
Interfaces to third-party applications
i-doit offers interfaces to third-party applications from the IT service management (ITSM) area:
- Networking monitoring (export of configuration files and display of actual data compared to target data from IT documentation)
- Service Desk (linking of documented components with tickets):
- Inventory / Discovery (import of network scans)
General interfaces
- JSON-RPC : Read and write access to the programming interface (API)
- CSV : Import of CSV files (only pro variant)
- XML : import and export in XML format
- Authentication via LDAP / Active Directory or single sign-on
Add-ons
The functionality of i-doit is supplemented by add-ons (selection):
- VIVA: Documentation of ISMS processes according to BSI IT-Grundschutz
- Documents: Creation of documents from the IT documentation
- Analysis: Make data and documentation quality measurable, show the effects of failures
- RfC: Documenting and mapping processes in Change Management (ITIL)
- Relocations: Document change of location
- Room plan: 2D visualization of locations and the IT infrastructure available there
- Device replacement: Document defective devices and their replacement
- Maintenance intervals: Document planning and implementation of maintenance
criticism
A frequently mentioned criticism of i-doit is the inconsistent usability. "It takes too many clicks to get data." With the release of version 1.0, the GUI was revised. Another criticism is that the open version is only available in English.
literature
- Manuela Reiss, Georg Reiss: Practical book IT documentation . Addison-Wesley, 2009, ISBN 978-3-8273-2681-2 .
- Konrad Buck: IT service management with open source programs . nzt; 3-4 / 2011, pp. 48-49.
- Elmar Török: i-doit with a module for basic IT protection . IT-Grundschutz information service; 04/2011.
Individual evidence
- ↑ kb.i-doit.com .
- ↑ The idoit Open Source Project on Open Hub: Languages Page . In: Open Hub . (accessed on September 26, 2018).
- ↑ i-doit Knowledge Base: "Structure of the IT documentation"
- ↑ a b i-doit open: "i-doit open vs. pro features" (English)
- ↑ i-doit Knowledge Base: "Version history"
- ↑ i-doit pro: "Add-ons"
- ↑ Computerwoche: "IT Management with Open Source Tools"
- ↑ i-doit Knowledge Base: "Version 1.0.x" (Changelog) ( Memento of the original from October 21, 2016 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
