Punctuation (communication)

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In communication research , punctuation means subjectively perceived starting points within an uninterrupted exchange of messages. The use of this term to analyze interpersonal communication goes back to a joint work by Gregory Bateson and Don D. Jackson ("Punctuation of sequences of events" in analogy to Whorf ).

Paul Watzlawick , Janet H. Beavin and Don D. Jackson formulated the axiom : "The nature of a relationship is determined by the punctuation of the communication processes on the part of the partners" (third metacommunicative axiom ). If the opinions differ about the punctuation, relationship conflicts can arise.

example

In a marriage, both partners, a man and a woman, quarrel. The former often behaves passively and withdrawn, while the woman tends to nag. An endless loop is created. This could be graphically represented as a circle or as an uninterrupted sequence. The starting point in the graphic is chosen arbitrarily.

Uninterrupted exchange of information. Objectively speaking, there is no beginning and no end.
View of the husband

He justifies his behavior in response to her nagging.

The husband reacts to his wife's nagging: Points 2, 4, 6
View of the wife

She justifies her behavior in response to his withdrawal.

The wife reacts to her husband's withdrawal: points 1, 3, 5

literature

  • Paul Watzlawick, Janet H. Beavin, Don D. Jackson: Human Communication. Forms, disorders, paradoxes. 12th, unchanged. Edition. Huber, Bern et al. 2011, pp. 65–70 and passim , ISBN 978-3-456-84970-6 .
  • Paul Watzlawick: How Real is Reality? Delusion. Illusion. Understand. Piper, Munich 1978, ISBN 3-492-20174-1 .

swell

  1. ↑ G. Bateson, DD Jackson: Some Varietes of Pathogenic Organization. In: D. Rioch (Ed.): Dissorders of Communication. Volume 42, Research Publications. Association for Research in Nervous and Mental Disease, 1964, pp. 270-283.
  2. ^ Paul Watzlawick, Janet H. Beavin, Don D. Jackson: Human Communication. Forms, disorders, paradoxes. 12th, unchanged. Edition. Huber, Bern et al. 2011, p. 69 f.
  3. ^ Paul Watzlawick, Janet H. Beavin, Don D. Jackson: Human Communication. Forms, disorders, paradoxes. 12th, unchanged. Edition. Huber, Bern et al. 2011, p. 69 f.