Process-centric design

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Process-Centered Design ( English Process-centered design , short PCD) is a design methodology that takes a business-centric approach to user interface design.

Due to the multi-level business analysis steps that are involved from the beginning of the process-centered design life cycle, it is assumed that the highest degree of business IT adaptation is achieved that is possible through user interfaces.

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This method is geared towards corporate applications in which a business process is involved. In contrast to content-oriented systems such as websites or portals, company applications are created to enable a company's business processes. Enterprise applications often have a clear business goal and a number of specific goals such as improving employee productivity, increasing company performance by a certain percentage, etc.

Comparison between other popular user interface design methods

Although there are proven user interface design methods, such as user -centered design, which can be used to design highly effective interfaces, process-centered design differs in that it is heavily geared towards business process-oriented software, which is not the case with other user interface design methods .

User interface process adjustment

User interface process adaptation is a component of process-oriented design, which ensures a close adaptation between the business process and the corporate application to be developed. User interface design activities are affected by process-oriented design.

An example of this would be a call center software that is used by a call center employee, which is designed for a high level of user interface process adjustment and achieves an enormous increase in employee productivity and call center performance. That would probably not be possible if, for example, the call center software was designed only for user satisfaction and ease of use.

Related articles

• Business processes
• Usability
• User-oriented design

Additional links

• Align Journal (2007): Process-User Interface Alignment: New Value From a New Level of Alignment
• Further research on the relationship between business processes and user interfaces: ACM SAC 2008: Sousa, Mendonca, Vanderdonckt

Individual evidence

1. ↑ Process-User Interface Alignment: New Value From a New Level of Alignment . Align Journal. October 3, 2007. Retrieved August 1, 2008.