RUMBA rule
As part of quality assurance measures, the RUMBA rule specifies requirements for a goal or a quality indicator , which is a measure that can be used to distinguish between good and bad quality . It was developed in 1973 by the Californian Medical Society and is used in setting goals in general and especially in so-called nursing science .
The acronym "RUMBA" stands for the following five requirements for objectives or quality indicators to be formulated:
- R elevant in this sense Relevance is a causal relationship between formulated objective and considered quality.
- U Direction standable ( course ): The target is formulated comprehensible. To fulfill this point, it is sufficient if management bodies and superiors consider the goal to be comprehensible, but ideally it is understood by all employees; see also the SNAFU principle .
- M easurable ( measurable ): The achievement of a goal can be measured easily, reliably and repeatedly.
- B ehaviorable ( influenced by behavior modification ): The goal must be reached by a change in behavior of employees.
- A chievable ( achievable ): Achieving the goal is realistic.
The setting of goals that do not correspond to the RUMBA rule can lead to demotivation and frustration among employees assigned to do so.
Individual evidence
- ↑ RUMBA rule on www.medizin-informatik.org
- ↑ Hannelore Joskus et al. (Ed.): Practical instructions in intensive and anesthetic care. Basics - methodology - care standards. Schlütersche, Hannover 2002, ISBN 3-87706-654-2 , p. 61.
- ↑ a b Simone Schmidt: The QM manual. Quality management for outpatient care. 2nd Edition. Springer, Berlin, Heidelberg 2010, ISBN 978-3-642-12645-1 , pp. 118ff.