Seven Management and Planning Tools

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The seven management and planning tools (German: Seven Management and Planning Tools or Seven new quality management tools , and M7) are a collection of methods of quality assurance and have their roots in operations research after World War II and the Japanese Total Quality Control ( TQC). They are an extension of the seven basic tools of quality and were in 1979 by the Japanese experts for quality assurance Shigeru Mizuno published

The seven tools

Relationship Diagram (engl. Inter Relationship diagraph (ID) )

In the relationship diagram, ideas with intertwined, reciprocal relationships between several influencing factors are graphically displayed.

Affinity diagram (Engl. Affinity Diagram , KJ Method )

In the affinity diagram, the causes and effects of a complex relationship are shown in a structured manner in order to derive the problem structure and possible solutions.

Tree diagram (Engl. Tree Diagram )

Sub-goals and the associated measures are derived from a general goal in several stages. A hierarchy results from this progressive breakdown. If the goals and measures are arranged according to this hierarchy, the result is a structure reminiscent of a tree .

Matrix diagram (engl. Matrix Diagram )

With matrix diagrams , relationships and interactions between features or aspects of a problem are clearly shown and weighted.

Portfolio Analysis ( Activity Network Diagram )

In the portfolio analysis, the main influencing factors are determined and then displayed graphically.

Problem decision diagram ( Process Decision Program Chart (PDPC) )

In the problem decision diagram, various paths are shown with their process steps that lead from a starting point to the desired goal.

Network plan ( arrow diagram )

The network plan links the various means and measures to achieve a goal in chronological order.

literature

  • Nancy R. Tague: Quality Toolbox, Second Edition . ASQ Quality Press, 2005. ISBN 978-0-87389-639-9 .
  • Jürgen Witt: Quality management tools in CIP practice . Symposium Publishing GmbH, 2007. ISBN 3-936608-98-9 .
  • Florian Kaufmann, Sebastian Fremder: Implementation management: An assessment of the change management tools to avoid and weaken implementation barriers when introducing quality management (TQM) . GRIN, 2007. ISBN 3-638-73764-0 .

Individual evidence

  1. ↑ Shigeru Mizuno (* 1910): Seven new tools for QC: for managers and staff promoting company-wide quality control (1979), Worldcat
  2. ↑ Entries on Shigeru Mizuno in the Virtual International Authority File: [1]

Web links