Smart collaboration

from Wikipedia, the free encyclopedia

Smart Collaboration encompasses personnel, organizational measures, methods and procedures from the areas of project and knowledge management as well as hardware and software technical solutions. These serve for time and location-independent as well as resource-efficient cooperation in flat, networked structures.

Technologies from the areas of collaboration software , social software , often also as mobile applications such as smartphones and apps , often play an important role . That is why the term is often used as a synonym for social collaboration and, in the case of internal organizational collaboration, also for social intranet . However, these two terms usually fall short when it comes to considering organizational, cultural and management aspects. Here, the proximity to the term Enterprise 2.0 is greater if one adopts a more holistic view like that of Davenport. According to him, Enterprise 2.0, which arose from the operational use of Web 2.0 technologies, is now socio-technical systems with which the networked collaboration of individuals and groups is promoted. He sees a foundation more in knowledge management than in technology, where the simple MTO model (human-technology-organization) was developed to describe socio-technical systems . The use of social or collaboration software is also not constitutive for smart collaboration. In other words, depending on the task, participants, organization and corporate culture , tools and methods that are not supported by IT may or may not be used. Smart Collaboration can take place within a company, a non-profit organization , an institution, or across organizations with business, cooperation partners, members (in member organizations such as associations, clubs), customers or in the public space with people or groups . The decentralized cooperation is increasingly self-organized online in the Internet, extra or intranet due to its greater efficiency and flexibility.

Web technologies (categories) and application areas from a company / organization perspective

See also

Web links

Individual evidence

  1. ^ McAfee, Andrew (2006): Enterprise 2.0 : The Dawn of Emergent Collaboration (PDF; 444 kB). In: MIT Sloan Management Review, Vol. 47, H. 3, pp. 20-28
  2. Frank Schönefeld: Social Intranet The new role of the intranet for the digital workplace . Carl Hanser Verlag 2011, Munich
  3. ^ D. Miles, 2009. Collaboration and Enterprise 2.0 - Work-meets-play or the future of business ?. emc.com (PDF; 1.4 MB)
  4. Tom Davenport. Enterprise 2.0: The New, New Knowledge Management? . Harvard Business Review. Retrieved April 18, 2013.