Social software

from Wikipedia, the free encyclopedia

Social software is a term for software that is used for human communication and collaboration, e.g. B. in connection with social media .

The buzzword “social software” came up around 2002 in connection with new applications such as wikis and blogs , but it can also refer to older services. What the systems have in common is that they serve to build and maintain communities; usually over the Internet . In addition, they develop partially self-organized .

There is no uniform definition; depending on the interpretation, social software is defined more narrowly or broadly.

definition

Tom Coates describes social software as “ Software that supports, extends, or derives added value from human social behavior. ”(German:“ Software that supports, extends or derives additional benefits through human social behavior ”) The wide range of applications in the area of ​​social software can be structured in different ways. Jan Schmidt mentions, for example, three basic functions for the use of social software:

  • Information management: Enabling of finding, evaluating and managing information ( available online).
  • Identity Management: Enabling aspects of yourself to be displayed on the Internet.
  • Relationship management: making it possible to map, maintain and establish new contacts.

On this consideration of the areas of application, he also builds a definition for the term social software: "Social software are those Internet-based applications that support information, identity and relationship management in the (partial) publics of hypertextual and social networks."

Volcano Model of Social Software.svg

Karsten Ehms distinguishes between four overarching orientations for the use of social software. These orientations are reflected in the technical functionalities of typical platforms. Usually mixed forms of the main directions result in longer use:

  • Information management
  • Collaboration (understood as close cooperation)
  • communication
  • Networking and Identity Management

When using social software, as with other communal forms of communication, there were conventions (e.g. linguistic codes such as emoticons , formal recommendations and technical norms), subgroups with group-specific norms (e.g. netiquette ) and political or statutory control and monitoring attempts.

to form

Social software can be divided into the following application classes:

Meanings

politics

Social software offers politicians communication tools to enter into a direct dialogue with citizens , to run campaigns and to mobilize voters. The political scientist Karl-Rudolf Korte sees the new opportunities for participation as a great opportunity to fundamentally change the formation of political will in democracy and the legitimation of parties and politicians.

safety

Since the Federal Government believes that social software offers ideal platforms for communication between Islamist and terrorist networks, the Joint Information Center (formerly "Internet Monitoring and Analysis Center") of the security authorities was founded in early 2007 to counter the dangers to public security . Employees of the Federal Office for the Protection of the Constitution (BfV), the Federal Criminal Police Office (BKA), the Federal Intelligence Service (BND), the Military Counter-Intelligence Service (MAD) and the General Public Prosecutor's Office (GBA) collect and underestimate indications that suggest that attacks are being prepared Use of further data.

At the ministerial meeting of the G8 interior and justice ministers at the end of May 2009, it was suggested that the countries' cooperation with the United Nations and Interpol to monitor social networks should be strengthened.

See also

literature

  • Joachim Kimmerle, Johannes Moskaliuk, Aileen Oeberst, Ulrike Cress: Learning and Collective Knowledge Construction With Social Media: A Process-Oriented Perspective. In: Educational Psychologist. 50, 2015, pp. 120-137, doi: 10.1080 / 00461520.2015.1036273 .
  • Anja Ebersbach, Markus Glaser, Richard Heigl: Social Web . UTB / UVK, Konstanz 2008.
  • Manfred Leisenberg : Web 2.0: Social Processes Bring Money - Effective Use of Social Software . In: Computerwoche , Volume 34, No. 11, 2007
  • FG Pferdt: Is learning social or is learning social? Design learning processes with social software. In: H.-H. Kremer (Ed.): Learning in media-based cooperative learning environments - model experiment KooL. Eusl., Paderborn 2007, pp. 140-168.
  • Michael Bächle: Social Software . In: Computer Science Spectrum . Volume 29, No. 2, 2006, pp. 121-124.
  • Willms Buhse, Sören Stamer (Ed.): Enterprise 2.0: The art of letting go . Rhombos-Verlag, Berlin 2008, ISBN 978-3-938807-68-2 .
  • Jochen Dudeck, Jakob Voß: Cooperation as the most important part of the concept / weblogs, wikis & Co .: social software in libraries . In: book and library . No. 3, 2005, pp. 221-225.
  • Sascha Häusler: Social networks on the Internet. Development, forms and potentials for commercial use. VDM Verlag Dr. Müller, Munich 2007, ISBN 978-3-8364-5264-9 .
  • Knut Hildebrand, Josephine Hofmann: Social Software: Blogs, Wikis & Co . Dpunkt Verlag, Heidelberg 2006, ISBN 3-89864-384-0 .
  • Hajo Hippner, Thomas Wilde: Social Software . In: Wirtschaftsinformatik , 47, No. 6, 2005, ISBN 3-8364-1243-8 , pp. 441–444.
  • Michael Koch, Alexander Richter: Enterprise 2.0 - Planning, introduction and successful use of social software in companies. Oldenbourg Verlag, Munich 2007, ISBN 978-3-486-58578-0 .
  • Ulrich Dolata , Jan-Felix Schrape : Internet, Mobile Devices and the Transformation of Media. Radical change as gradual reconfiguration. Berlin: Edition Sigma 2013, ISBN 978-3-8360-3588-0 .
  • Ayelt Komus , Franziska Wauch: Wikimanagement - What companies can learn from social software and Web 2.0. Oldenbourg Verlag, Munich 2008, ISBN 978-3-486-58324-3 .
  • Alexander Raabe: Social software in the company. Wikis and weblogs for knowledge management and communication . VDM Verlag Dr. Müller, Saarbrücken 2007, ISBN 978-3-8364-1243-8 .
  • Martin Szugat, Jan Gewehr, Cordula Lochmann: Social Software . Developer . Press , Frankfurt am Main 2006, ISBN 3-939084-09-3 .
  • Essay by Vannevar Bush : As We May Think . (Eng .: As we shall think) published in 1945 in Atlantic Monthly magazine .
  • Jan-Felix Schrape : New Democracy on the Net? A criticism of the visions of the information society . transcript, Bielefeld 2010, ISBN 978-3-8376-1533-3 .

Web links

Individual evidence

  1. ^ Tom Coates: An addendum to a definition of Social Software . Blog post
  2. ↑ Jan Schmidt: Social Software: Online-Supported Information, Identity and Relationship Management . In: Research Journal New Social Movements. No. 2/2006, p. 5.
  3. ↑ Jan Schmidt: Social Software: Online-Supported Information, Identity and Relationship Management . In: Research Journal New Social Movements. No. 2/2006, p. 2.
  4. ↑ Karsten Ehms: Personal weblogs in organizations. Toys or tools for modern knowledge management? Dissertation. University of Augsburg, Institute for Media and Educational Technology (imb). April 2010 uni-augsburg.de
  5. ↑ Panel on the subject of Politics 2.0 at CeBit 2009. ( Memento of the original from March 12, 2014 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. Webcast, accessed March 9, 2009. @1@ 2Template: Webachiv / IABot / www.zaplive.tv
  6. ↑ Federal Government: Web 2.0 is very important for Islamist propaganda . heise online, March 3, 2009.
  7. ↑ G-8 for more control over social networks . futurezone.at, May 29, 2009.