Tilburg model

The Tilburg model is a type of administrative modernization that originated in the Dutch city of Tilburg .

In the 1980s, Tilburg was forced to break new ground in order to stabilize the city's budget. From 1986 the administration was consciously switched from the cameralistic to the commercial invoicing method. At the same time, the organizational structure was transferred from an office structure to a group structure with a holding company . In 1996 another major reform was carried out in favor of more customer orientation.

The city's success proves it right: since 1989 the budget has closed with significant surpluses.

The Tilburg model was and is a model for reforms in the public service in the Netherlands and worldwide, for example in Germany for the New Administrative Control , the New Control Model and the Public Reform Administration .

A transfer to the German administration is only partially possible, as the personnel management differs between the Netherlands (no civil servants for life) and Germany (usually life civil servants).