Knowledge culture (business administration)

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The concept of knowledge culture is used in various scientific disciplines such as B. Anthropology, History, Sociology and Business Administration are used with very different meanings. In business administration, this does not include high culture, i.e. H. understood the literary and artistic achievements of a civilization, but emphasized a specific part of a corporate culture .

Importance of knowledge culture

There is hardly any doubt in the literature about the central importance of knowledge culture for the success of knowledge management . The successful establishment of knowledge management requires a comprehensive knowledge culture. This in turn significantly promotes the successful use of knowledge management methods and instruments and thus also affects the systematic handling of knowledge. Depending on the existing cultural orientation patterns, knowledge is assigned different meanings in an organization; this also has a significant effect on the handling of knowledge. With regard to the effect of corporate culture on knowledge-oriented behavior, u. a. cite the following aspects:

  • Culture shapes the assumptions about the importance attached to knowledge
  • The culture has a mediator function between individual and organizational knowledge (see organizational learning )
  • The culture creates the context for social interaction
  • The culture influences the development and adaptation of new knowledge

Dimensions of a knowledge culture

The organizational culture of knowledge-based companies differs in various ways from the organizational culture of traditional companies. In the scientific literature, various aspects of a knowledge-oriented organizational culture are emphasized, whereby both deeper-lying cultural values ​​as well as visible cultural features are taken into account. The basic assumptions of a knowledge-oriented organizational culture are concretized in partly visible and partly unconscious values ​​and behavioral standards. A large number of different values ​​are cited in the literature that characterize a knowledge culture. The following values ​​are particularly often highlighted as characteristic of a knowledge culture: trust, cooperation, care, openness, willingness and ability to learn, fault tolerance and autonomy.

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  1. Damodaran, L., Olphert, W. (2000). Barriers and Facilitators to the Use of Knowledge Management Systems. In: Behavior & Information Technology, Vol. 19, No. 6, pp. 406.
  2. ^ De Long, DW, Fahey, L. (2000). Diagnosing Cultural Barriers to Knowledge Management. In: Academy of Management Executive, Vol. 14, No. 4, pp. 116ff.
  3. Staiger, M. (2008). Knowledge management in small and medium-sized companies - systematic design of a knowledge-oriented organizational structure and culture. Hampp, Munich, pp. 139ff.