Card Factory
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| Company type | Public company |
|---|---|
| LSE: CARD | |
| Industry | Retail |
| Founded | 1997 |
| Founders | Dean & Janet Hoyle |
| Headquarters | Wakefield, West Yorkshire |
Key people | Geoff Cooper (Chairman) Darcy Willson-Rymer (CEO) |
| Products | Greeting Cards, Calendars |
| Revenue | £422.1 million (2018)[1] |
| £83.4 million (2018)[1] | |
| £58.3 million (2018)[1] | |
| Owner | Invesco (27%) Artemis (12%) Old Mutual Global Investors (10%) |
Number of employees | 9,936 (2018)[1] |
| Website | www |
Card Factory Card Factory is the UK’s leading specialist retailer of greeting cards, dressings and gifts.
Card Factory is a British business success story. Founded in 1997, the company has grown rapidly by disrupting the greeting card market, which was not offering customers the choice and value they craved. Today, Card Factory is the UK’s leading specialist retailer of greeting cards, dressings and gifts, with an estate of over 1,000 operated stores across the UK and Ireland, supported by a growing online consumer business, and supplemented by new partnerships in the UK and beyond.
Headquartered in Wakefield, with its own design studio and print facility nearby, Card Factory takes pride in presenting its shoppers with the widest and freshest card ranges, at prices that keep their hard-earned money in their pockets.
Card Factory’s mission is to help customers celebrate their life moments by providing a range of quality cards, wrap, dressings, party and gifting products at value prices. The Group principally operates through its nationwide chain of over 1,000 Card Factory stores, as well as through its transactional web sites: www.cardfactory.co.uk and www.gettingpersonal.co.uk.
History
Dean Hoyle left school with no qualifications, having a self confessed greater interest in football.[2] With his wife Janet, from 1993 they began buying cards wholesale, and selling them from the back of their van at car boot sales and public open air events.[2]
In 1997, they opened their first shop under within the holding company Sportswift Ltd, purposefully choosing secondary retail locations which were cheaper.[2] After opening a few stores, whilst Janet founded and headed up the internal design and print function, Dean concentrated on expanding the business, with a nominal target of 500 retail outlets.[2] This gave the company a profit margin advantage over rivals, including Clinton Cards.[3]
The couple built a board to expand the business, including: Keith Pacey (chairman of Maplin); Richard Hayes (managing director, their ex bank manager); Chris Beck (commercial director, ex Grant Thornton); Darren Bryant (group finance director, ex PricewaterhouseCoopers).[2] On 28 November 2008, Card Factory purchased about 80 of the 288 stores from failed greetings card company Celebrations Group (which traded as Card Warehouse and Cardfair), as part of a rescue package, securing around 500 of the 1,800 jobs at Celebrations.[4]
The couple put the business up for sale in January 2010[2] and on 8 April 2010, Charterhouse completed the £350 million purchase of the company which at the time operated 480 stores.[5] This enabled Dean Hoyle to later buy Huddersfield Town F.C.[2] On 14 July 2011, Card Factory purchased gettingpersonal.co.uk for an undisclosed sum.[6] In May 2014, the company floated via an initial public offering on the London Stock Exchange.[3]
In December 2020, Costcutter boss Darcy Willson-Rymer was appointed as chief executive.[7]
Operations
The company operates some 1,000 stores.[8] Macmillan Cancer Support is the company's chosen charity; Card Factory donations to the charity had totalled £1 million by 2008[9] and £3 million by 2014.[10]
Controversy
The company has been successfully prosecuted for Health and Safety infringements on a number of occasions. Incidents have included poor stock management,[11] overstocking of stores,[12] damaged equipment, inadequate risk assessments and staff training.[13]
References
- ^ a b c d "Annual Results for the year ended 31 January 2018" (PDF). Card Factory. Retrieved 16 March 2019.[permanent dead link]
- ^ a b c d e f g Nicola Harrison (26 March 2010). "Dean and Janet Hoyle". Retail Week. Retrieved 21 May 2014.
- ^ a b Nick Bubb (19 May 2014). "Nick Bubb's verdict: Are the Card Factory and Game IPOs growth stories?". Retail Week. Retrieved 21 May 2014.
- ^ "Wakefield card firm Card Factory's rescue package saves 500 jobs". Yorkshire Evening Post. 28 November 2008. Retrieved 15 July 2011.
- ^ "Card Factory's £350m Private Equity Sale Completed". Yorkshire Evening Post. 8 April 2010. Retrieved 5 May 2020.
- ^ "GettingPersonal.co.uk (Online retailer of Personalised Gifts) is sold to Card Factory for undisclosed sum". Manchester Evening News. 14 July 2011. Retrieved 14 July 2011.
- ^ Ackerman, Naomi (21 December 2020). "Card Factory appoints Costcutter's Darcy Willson-Rymer as new CEO". www.standard.co.uk. Retrieved 22 December 2020.
- ^ Brown, Jakki (21 August 2019). "Card Factory Hits The 1,000 Store Milestone". PGBUZZ.net. Retrieved 12 May 2020.
- ^ "Charity cash on the cards from Dean - Local". Spenborough Guardian. Archived from the original on 1 February 2011. Retrieved 15 September 2008.
- ^ "Macmillan has been working in partnership with Card Factory since 2006, and that year saw their total reach £3 million". Macmillan Cancer Support. Retrieved 10 February 2015.
- ^ "Card retailer culpable for pensioner's fall". Health and Safety at Work. 1 October 2008. Archived from the original on 29 June 2013. Retrieved 5 May 2013.
- ^ "Firm fined over safety breach". WalesOnline. 30 October 2008. Retrieved 5 May 2013.
- ^ "Health and safety breaches cost firm over £40,000". Leicester City Council. 10 December 2009. Archived from the original on 2 November 2013. Retrieved 5 May 2013.
External links
