Europe Direct

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Example: Europe Direct logo in Lower Austria

Europe Direct stands for an information network set up by the European Commission .

network

Europe Direct includes the Europe Direct Information Centers (EDI or EDIC), the European Documentation Centers (EDZ) and the Speaker Team Europe . The network was first established in 2005 and reopened in February 2009 after a redesign.

Target groups

The target group of the Europe Direct information center are all EU citizens. The European Documentation Centers are intended to ensure that EU documents and publications are accessible for research and teaching, but also for the interested public . Team Europe is an offer to “organizers” of “events” with a European character in the broadest sense, such as school events with European topics, business games with European content, panel discussions, etc. The target group of the enterprise europe network are small and medium-sized enterprises (SMEs). The services of all Europe Direct parts are basically free of charge. Only Team Europe may incur expenses such as travel expenses or a fee for some speakers.

tasks

The main task of Europe Direct is to provide the European population with general information on EU issues and to answer questions about the political activities of the European Union and to promote European integration . Advice and practical advice, for example about the rights that Union citizens are entitled to under European law, and the enforcement of these rights are also provided. The information is free of charge, but not legally binding and without guarantee.

Inquiries are received in a central contact center in each of the 24 official languages ​​of the European Union and answered in the same language (or in an alternative language specified by the inquirer). For quality assurance, the employees of the europe-direct contact center must speak at least three languages ​​and have a university degree.

Europe Direct can be reached by telephone (free of charge within the EU and via the single number 00 800 6 7 8 9 10 11), via e-mail or a web platform. In addition, there is a network of around 500 information centers across the EU which interested parties can visit. These centers are run by government or private bodies with a public mandate in the Member States and are subsidized by the Commission.

Web links

Individual evidence

  1. ↑ http://europa.eu/europedirect/meet_us/index_de.htm
  2. ↑ http://www.coleurop.be/content/development/EuropeDirect_press%20release.pdf
  3. ↑ http://ec.europa.eu/europedirect/call_us/how_it_works/index_de.htm#8
  4. ↑ http://ec.europa.eu/europedirect/call_us/how_it_works/index_de.htm#9
  5. ↑ http://ec.europa.eu/europedirect/call_us/how_it_works/index_de.htm#10
  6. ↑ http://ec.europa.eu/europedirect/call_us/how_it_works/index_de.htm#2
  7. ↑ http://ec.europa.eu/dgs/communication/pdf/Decision-de-la-Commission-EN.pdf