Travel agent
A travel agent is usually a clerk , who for the shipping of cargo is responsible. The term travel agent also applies to all other employees in a sales department. Often these employees are not trained commercially, but rather with regard to the goods, i.e. technically ( e.g. MTA in the blood donation service ).
A shipping agent is responsible for picking the goods. Among other things, he ensures that the goods to be transported are suitably packaged and that the safety, transport and environmental regulations applicable in the respective sender and recipient countries are complied with. In addition, it is the responsibility of the travel agent to select the cheapest or most suitable method of transport for the goods or to deliver via an agreement with the buyer about a desired method of transport.
The commercial tasks of a travel agent include purchasing transport insurance and accounting for the transport costs incurred, as well as processing the shipping papers and, if necessary, processing the customs papers and import permits . The travel agent also monitors transport conditions, such as temperatures, and is also responsible for the documentation and storage of this data.
He is responsible for the needs-based material requirements in the warehouse. He also monitors compliance with safety stocks. He requests material and carries out reorders - always in coordination with production planning and control . He passes on information about impending material shortages to production. In order to keep track of the entire inventory, it is part of his area of responsibility to create statistics and to carry out inventories .
In order to deal with customers, the travel agent needs service orientation, contact and communication skills as well as negotiating skills and good manners .
Originally, the travel agent was responsible for cash and accounting, keeping directories and overviews and also for file management in institutions.
Travel agent is also a term for travel agents .
Web links
- Clerk / in the Berufenet the Federal Employment Agency