Process automation (business administration)

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Business Process Automation (BPA), also known as Business Process Automation ( Workflow Automation ), is part of the digital transformation in companies, through the technology-supported automation of complex business processes. Business process automation can make it easier for a company to achieve digital transformation, increase service quality , reduce workload, improve service delivery, or contain costs. It consists of integrating applications, restructuring work resources, and deploying software applications across the enterprise. The automation of cloud processes is an emerging area within BPA and is differentiated from legacy automation using RPA .

Cloud BPA

Various software solutions are used to automate cloud processes ( cloud BPA ). Consequently, the automation of the processes of employees in companies is the "digital machine age" described by Precht. In English-speaking countries, Cloud-BPA is also described as "Task Automation", which underlines Precht's thesis that people's tasks are automated. It can be stated here that cloud BPA can represent the operationalization of the thesis described by Precht.

Software solutions are:

  • IFTTT
  • Integromat
  • Microsoft Power Automate
  • Paragon (www.useparagon.com/)
  • Zapier

RPA

Robotic process automation can be used to automate so-called legacy processes . Robotic Process Automation ( RPA , German: Robot controlled process automation ) is an approach to process automation in which manual activities are programmed and carried out automatically by so-called (bot) software robots.

Software solutions are:

  • UiPath
  • Blue prism
  • Automation Anywhere

Difference between cloud BPA and RPA

Cloud BPA focuses on cloud applications, which are becoming increasingly relevant in a business context. RPA in contrast often focuses on outdated so-called legacy systems , which often do not have any open API interfaces where a BPA could start. To automate these systems, so-called robots are required to interact with the software's user interface . Cloud BPA, on the other hand, requires interfaces that can be accessed via the Internet.

Individual evidence

  1. ^ Arthur HM ter Hofstede, Wil MP van der Aalst, Michael Adams, Nick Russell: Modern Business Process Automation: YAWL and its Support Environment . 2010, ISBN 978-3-642-03121-2 , pp. 3 .
  2. ↑ SANJAY MOHAPATRA: BUSINESS PROCESS AUTOMATION . 2009, ISBN 978-81-203-3927-9 , pp. 216 .
  3. ↑ What is RPA? How does it work? Top RPA tools of 2020. Retrieved February 26, 2020 .
  4. ^ Richard David Precht: Hunters, Shepherds, Critics a utopia for the digital society . Original edition, 1st edition. Wilhelm-Goldmann-Verlag Munich, Munich 2018, ISBN 978-3-442-31501-7 .
  5. ↑ Ki-Bong Kim: A Study of Convergence Technology in Robotic Process Automation for Task Automation . In: Journal of Convergence for Information Technology . tape 9 , no. 7 , 2019, ISSN  2586-4440 , p. 8–13 , doi : 10.22156 / CS4SMB.2019.9.7.008 ( koreascience.or.kr [accessed April 5, 2020]).
  6. ↑ Wemakefuture: Zapier: What is Zapier and how does it work? In: Wemakefuture. April 5, 2020, accessed on April 5, 2020 (German).
  7. ↑ Oberweis, Andreas, Reussner, Ralf, Society for Computer Science, Modeling 02-04-2016 Karlsruhe, Modeling Conference 02-04-2016 Karlsruhe: Modeling 2016: Conference from March 2nd - March 4th, 2016 in Karlsruhe 1 [... ] Gesellschaft für Informatik, Bonn 2016, ISBN 978-3-88579-648-0 ( gi.de [accessed on April 5, 2020]).
  8. ↑ Cloud Computing Services - Market Volume in Germany until 2021. Accessed April 5, 2020 .