Relocation service

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With relocation service or Relocator ( Engl. Relocate , move ') is a service offering called, which is mainly aimed at people who leave for personal or professional reasons their home country for a definite or indefinite duration and abroad move. Relocation service providers support these people and their families, but also their employers, throughout the entire process of moving . The term is now also used for domestic removals. Companies that offer relocation services are called relocation agencies .

Scope and goals

The scope of the services provided in this context ranges from advice and preparation on cultural and linguistic issues in the run-up to the move to support in the procurement of living space, the handling of formalities related to the move in the host country, organization of language courses , the selection of suitable ones Schools for the children through to measures to rebuild a suitable social environment at the new place of residence. Relocation service providers also handle administrative tasks, such as registering and deregistering TV, radio, internet, telephone, electricity, gas and heating, and providing support in the search for tradespeople, e.g. B. for repairs, painting, the registration and deregistration of insurance, bank accounts, the relocation coordination (general), the final cleaning of the apartment as well as the support in the search for a relocation partner at the new destination.

In Germany , the Emigration Protection Act must be observed for advice on emigration . In addition, due to the Legal Services Act , relocation service providers are not allowed to provide legal advice such as applying for a residence permit (AG Mönchengladbach 5 C 229/02) or negotiating rental agreements. In the USA too, advice on immigration law is reserved for licensed lawyers; Violations are u. a. Punished as an Unauthorized Practice of Law . In other countries such as B. in Austria and Switzerland there are no restrictions comparable to the Legal Services Act.

The aim of this service - mostly paid for by employers - is to make it as easy as possible for new employees to start their careers at their new job in a foreign country. In addition to taking on administrative activities, the rapid integration of the family into the new social environment is of particular importance in this context , as this can significantly increase the rate of successful assignments abroad.

Advantages of relocation companies include, among other things, the discretion of the specific wishes of the expats vis-à-vis the internal HR department , flexible cost blocks as required and the high level of professionalism .

distribution

The relocation service is a relatively new service in Europe. The service originated in the USA , where a particularly high degree of mobility and service orientation created the market for this service.

Germany

In the course of the globalization of the economy, the number of employees sent between different countries is increasing, which means that this range of services is also growing rapidly in Germany. In particular, the large, internationally active companies in Germany have long been offering their international executives, so-called expatriates , a relocation service as part of their contractual remuneration in connection with an activity in Germany or in their foreign branches. In the meantime, innovative medium-sized companies are also increasingly making use of this service, as they are increasingly employing international staff, but usually do not have the appropriate know-how and sufficient capacities in their HR departments.

In Germany, relocation services are mainly located in large cities and economic centers. While smaller relocation service providers specialize in tailor-made service packages for particularly demanding top executives , large relocation services, which are now also nationwide, often have framework agreements with international corporations and offer standardized support for middle management employees.

Switzerland

Relocation services are still young in Switzerland too. Most companies work locally with special knowledge of the individual cities. On the customer side, there are mainly banks, insurance companies and consulting firms that have recognized the added value. On the other hand, industrial groups that actually look after most of the expats in Switzerland are still making little use of the offer.

See also

Portal: Migration and Integration  - Articles, categories and more on migration and flight, intercultural dialogue and integration

Individual evidence

  1. ^ Fight Notario Fraud. American Bar Association, Commission on Immigration, accessed April 2, 2017 .