SOLVIT
SOLVIT (Engl. "Solve it" , "solve it" and alluding to " IT " (Information Technology)) is in the European Union a free system of counseling centers to solve problems by possibly faulty applications of EU rules. The advice centers can be used by citizens and companies to quickly resolve suspected administrative errors in another member state of the European internal market .
SOLVIT centers have been set up in every member state of the EU and in all countries of the European Economic Area (EEA) - including Iceland , Liechtenstein and Norway - as part of the national administration concerned. Applications from citizens and companies are generally submitted online using a web form and are processed electronically among the authorities via the Internal Market Information System (IMI). The aim is to solve problems as effectively as possible and without recourse to legal proceedings.
The task of the SOLVIT centers is to find practical solutions to practical problems within 10 weeks. The instruments used by these bodies include extensive knowledge of Union law and a functioning network that SOLVIT centers use when dealing with the authorities. Since their establishment in 2002, many SOLVIT centers have established a network of contact points with the public institutions in their country.
The network is operated by the Member States; the European Commission provides the facilities and supports the centers if necessary. In addition, the Commission forwards any formal complaints it receives to SOLVIT if the problems described therein are likely to be resolved out of court.