Sabine Hübner (author)

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Sabine Huebner (2013)

Sabine Hübner (born March 29, 1966 in Vöcklabruck , Austria ) is an Austrian speaker and non-fiction author.

Life

Hübner attended the 1984 graduation in high school boarding the Federal Schloss Traunsee , then she studied languages at the University of Vienna . After completing her studies, she built up the customer care and complaints department at a tour operator. In 1994 she took a stake in a specialty printing company and was responsible for customer acquisition and customer care.

In 2013 she founded a management consultancy.

Publications

  • Human moments. The diary for special encounters , 2019, ISBN 978-3-9821246-2-9
  • 30 minutes - empathy , Gabal Verlag, 2017, ISBN 978-3-86936-814-6
  • Service luck - with magical moments in the heart of the customer , Campus-Verlag, 2017, ISBN 978-3-593-50710-1 .
  • with Carsten K. Rath: Life. A sore thumb. What really matters , Murmann Publishers, 2016, ISBN 978-3-86774-473-7 .
  • The best to be different is to be better - The secrets of real service excellence , Redline Verlag, 2014, ISBN 978-3-86881-531-3 .
  • Do the customer good and talk about it , Redline Verlag, 2013, ISBN 978-3-86881-336-4 .
  • 30 minutes - customer service , Gabal Verlag, 2012, ISBN 978-3-86936-406-3 .
  • Service makes the difference , Redline Verlag, 2009, ISBN 978-3-86881-044-8 .
  • Audissimo - 30 minute service is the magic word of success , Audiobook (CD) Gabal Verlag, 2008, ISBN 978-3-89749-895-2 .
  • Service with the inner weaker self , Campus-Verlag, 2007, ISBN 978-3-593-38282-1 .
  • 30 minutes - service is the magic word of success , Gabal Verlag, 2007, ISBN 978-3-89749-718-4 .
  • 30 minutes for service is the magic word of success (from the edition “Benefit from the best in 30 minutes”), Gabal Verlag, 2005.
  • surpriservice concepts for success and visionary ideas from today's market leaders , Gabal Verlag, 2002, ISBN 3-89749-197-4 .

Essays

  • Focus news magazine, company success (Hrsg.): Focus forum: The success makers. Benefit from the best. Campus Verlag, 2004, ISBN 3-593-37558-3 .
  • Focus news magazine, company success (ed.): Focus forum: The success makers - the audio book. Benefit from the best. Campus Verlag, 2005, ISBN 3-593-37770-5 . (4 audio CD)
  • Hermann Scherer (Ed.): Vol. IV. Success knowledge of 12 well-known management experts benefit from the best. Gabal Verlag, 2003, ISBN 3-89749-366-7 .
  • Jörg F. Debatin, Axel Ekkernkamp, ​​Barbara Schulte (editors): Hospital Management , MWV Medizinisch Wissenschaftliche Verlagsgesellschaft, 2010, ISBN 3-941468-22-7 .
  • Wolfgang Ronzal, Josef Redl, Robert Sobotka: With the best recommendations. Manz'Sche Verlags- u. University Bookstore , April 2013, ISBN 3-214-02416-7 .

Web links