Merchant for forwarding and logistics services

from Wikipedia, the free encyclopedia

Merchant for freight forwarding and logistics services is a training profession recognized by the German Federal Ministry of Economics and Technology (BMWI) . On August 1, 2004, the professional title of forwarding agent was replaced by the term of agent for forwarding and logistics services in order to take up the developments in the logistics industry. In Austria there are two separate apprenticeships for this area, the official names are forwarding agent and forwarding logistics specialist .

Businesspeople for forwarding and logistics services are the architects of the transport sector. They organize the dispatch, handling and storage of goods and sell transport and logistical services, regardless of the means of transport (truck, plane, ship or train).

Merchants for freight forwarding and logistics services are mainly employed by freight forwarders and companies in the areas of handling and warehouse management. They also work in companies that are active in the transport of goods by road, rail or shipping, as well as for cargo airlines or parcel and courier services.

tasks

The areas of responsibility include the classic forwarding activities of advising and organizing the transport, transshipment and storage processes ( TUL process ) taking into account the economic, scheduling and organizational aspects. The process-oriented perspective (business process orientation) and the additional focus on dangerous goods and logistics have been added to the new job description .

Merchants for forwarding and logistics services ...

  • plan and organize the shipment, handling and storage of goods and other logistical services, taking into account the relevant legal provisions and environmental protection concerns,
  • control and monitor the interaction of the people and facilities involved in logistics chains,
  • use options for grouping shipments into larger loading units,
  • arrange insurance coverage,
  • take into account customs and foreign trade regulations,
  • use information and communication technologies,
  • obtain information and make it available,
  • correspond and communicate with foreign business partners and customers in English and process documents in English,
  • determine customer requirements, advise and support customers,
  • identify and evaluate service offers on the transport and logistics market,
  • calculate prices,
  • develop offers and prepare contracts,
  • process customer complaints and claims reports and initiate claims settlements,
  • carry out payment processes and dunning processes,
  • participate in the determination of costs and income as well as commercial control,
  • observe the market and contribute to the further development of the range of services of your company, contribute to the development of networks for the consolidation, transport and delivery of loads,
  • work on the development of logistics concepts.
  • develop new transport routes
  • further education

education

Germany

The usually three-year dual training is offered in industry and trade and is a recognized profession under the Vocational Training Act (BBiG). A certain school education is not required by law.

Since the regulation on vocational training for freight forwarding and logistics services came into force, special emphasis has been placed on modern forwarding and logistical services as well as information technology, safety in freight transport and the English language.

Austria

Forwarding agent and forwarding logistics specialist are two closely related but separate apprenticeships in Austria. The training content corresponds to the tasks and activities described above. The focus of training for the forwarding agent is more on the administrative and commercial area (such as cost accounting, offers, customs papers). Forwarding logistics specialists are trained more specifically for logistics management, warehouse management , costing and customer advice.

Apprentices in both professions complete a three-year dual training course in Austria and then take the final apprenticeship examination. This examination is also valid as a qualification for the apprenticeship as an office clerk . Related apprenticeships with similar areas of responsibility can be completed with a shorter apprenticeship period.

With a subsequent proficiency test , freight forwarders and logistics specialists can work independently in the regulated trade of freight forwarders and transport agents.

See also

literature

  • Manfred Engl: Employment Compass businessman for freight forwarding and logistics services . Employment opportunities and alternatives . Edition Aumann 2012. 203 pages. ISBN 978-3-942230-02-5 .

swell

Germany:

Austria:

Individual evidence

  1. ↑ Text of the ordinance on vocational training for insurance and finance clerks / insurance and finance clerks
  2. ↑ Training regulation for forwarding agent  ( page no longer available , search in web archives )  Info: The link was automatically marked as defective. Please check the link according to the instructions and then remove this notice. (PDF; 218 kB) of the Austrian Ministry of Economic Affairs, valid since 2004@1@ 2Template: Toter Link / www.bmwfj.gv.at  
  3. ↑ Training regulation for forwarding logistics specialists  ( page no longer available , search in web archives )  Info: The link was automatically marked as defective. Please check the link according to the instructions and then remove this notice. (PDF; 234 kB) of the Austrian Ministry of Economic Affairs, valid since 2004@1@ 2Template: Toter Link / www.bmwfj.gv.at  
  4. ↑ Forwarders and Transport Agents Ordinance ( Federal Law Gazette II No. 83/2003 ) of the Austrian Ministry of Economics, valid since 2003