Unite Students: Difference between revisions
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==Criticism== |
==Criticism== |
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UNITE has been criticised for its high costs (e.g its in room internet service and lock out fee which in some |
UNITE has been criticised for its high costs (e.g its in room internet service and lock out fee which in some accommodation can be as high as £40) and poor and slow customer service. |
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==References== |
==References== |
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Revision as of 21:48, 14 November 2009
| File:UTG-LOGO.png | |
| Company type | Public (LSE: UTG) |
|---|---|
| Industry | Student accommodation |
| Founded | 1991 |
| Headquarters | , |
Key people | Phil White CBE, (Chairman) Mark Allan (CEO) John Tonkiss (COO) Joe Lister (CFO) |
| Products | Student accommodation (halls of residence) |
| Services | Property investment and development |
| Revenue | £133 million (2008) |
| £98.8 million (2008) | |
| £52 million (2008) | |
| Website | www.unite-group.co.uk |
The UNITE Group plc (LSE: UTG) is a British business that specialises in student accommodation and hospitality. It is listed on the London Stock Exchange and is a former constituent of the FTSE 250 Index.
History
The Company was founded in 1991 by Nicholas Porter, who at that time of increasing student numbers saw an opportunity to regenerate old office blocks that stood on prime city locations into student accommodation.[1] It was first listed on the London Stock Exchange in 2000.[1]
Operations
UNITE is now home to some 36,700 students.[2] Following a restructuring program, UNITE has a regional office in London, with its head office at The Core in Bristol. In 2004, UNITE introduced a modular manufacturing facility in Stroud, Gloucestershire, called UNITE Modular Solutions [UMS] supplying modular accommodation suites for its own accommodation and external markets.
In 2006 UNITE was announced winner of the Management Today and Unisys Service Excellence Awards in the retail and consumer services category.[3]
Booking for the 2008/2009 academic period reached a record 99% occupancy over the portfolio with over 36,700 students living in UNITE properties.[4]
In March 2009, The UNITE Group plc and Connaught plc came together with a joint venture called UCS or UNITE Connaught Services to outsource planned reactive and life cycle maintenance services to UNITE's student accommodation company. [5] Part of the aim of this joint venture is to reduce maintenance costs and bring a better standard of first-time repairs to students.
Criticism
UNITE has been criticised for its high costs (e.g its in room internet service and lock out fee which in some accommodation can be as high as £40) and poor and slow customer service.
References
- ^ a b Unite Group:History
- ^ UNITE Group. "About Us". Retrieved 2009-06-02.
- ^ "UK Customer Experience Awards: Previous Winners". Retrieved 2007-11-02.
- ^ "Annual Report 2008" (PDF). Retrieved 2009-02-06.
- ^ "UNITE forms partnership with Connaught". Retrieved 2009-06-02.