Fitting
The fitting or the Trying called today usually the testing of clothing and shoes to get the goods before buying, especially in terms of fit, but also to try on their overall condition.
The term comes from the tailoring trade. It was customary to try the parts twice during production on the customer or on a specially made tailor 's bust in order to check the cut on the one hand and to ensure the quality standard of the fit, which is no longer achieved today with customization. Fittings could only be carried out by specially trained cutters or master tailors . The customer can e.g. B. Do not check the fit of the back , which is extremely important for fit and functionality, yourself.
The fitting is an important criterion for customers when choosing a particular sales channel. In clothing stores, for example, you often have the opportunity to try on the goods in a changing room, which is not so easy with mail order.
Trying on items of clothing is generally also permitted for dispatched goods, but if you do not like it, this will involve the expense of returning them. A customer may not be asked to pay for the test wearing of clothing, even if certain signs of wear can be recognized or packaging is opened. When trying it on, it is crucial that the goods are not damaged and that they can be offered to other interested parties as new goods if they are not satisfied.
However, customers are increasingly taking advantage of the fact that - unlike in the store - they own the item of clothing for a longer period of time in the absence of the owner. Before buying, you plan to wear the clothes in public for a short time and then return them. In order to prevent this procedure, returned goods are checked very carefully by the mail order companies. For example, items of clothing are examined for seat creases that can only come from longer wearing and not from trying on. In some cases, the department stores also provide their clothing with eye-catching seals or stickers that cannot be overlooked when worn in public. If you remove this, you lose your right to return.
Mail order companies that also sell their goods over the Internet often offer a so-called virtual try-on or digital try-on. The selected items of clothing are projected onto a photo sent by the customer.
Individual evidence
- ↑ golem.de: Otto introduces virtual fitting on the Internet. As of November 7, 2000.