Ergo direct

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ERGO insurance

logo
legal form Corporation
founding 1984
Seat Nuremberg GermanyGermanyGermany 
management
  • Sebastian Rapsch (CEO)
  • Ursula Clara Deschka (board member)
Number of employees 1673 (2018)
sales 1.1 billion euros (2018)
Branch Insurance
Website www.ergo.de
As of December 31, 2018

former logo

Ergo Direkt Versicherungen ( spelling ERGO Direkt Versicherungen , formerly KarstadtQuelle Versicherungen ) is an insurance company of the Ergo Group based in Nuremberg and, according to its own information, "Germany's most popular direct insurer ". Ergo Direkt Insurance developed and marketed insurance products for direct and online sales under this name until April 2019.

Ergo Direkt logo until April 2019

Corporate structure

Externally, the Ergo Direkt insurance companies are divided into three stock corporations:

  • Ergo Direkt Lebensversicherung AG, since August 2019 Ergo Vorsorge Lebensversicherung AG
  • Ergo Direkt Versicherung AG
  • Ergo Direkt Krankenversicherung AG, since March 2019 Ergo Krankenversicherung AG

Ergo Direkt Lebensversicherung AG is responsible for life insurance. It was merged with Ergo Vorsorge Lebensversicherung AG in August 2019. Ergo Direkt Versicherung AG covers the area of ​​composite insurance. It offers property insurance, accident insurance and legal expenses insurance. Ergo Direkt Krankenversicherung AG offers health insurance, among other things, in direct and online sales. In March 2019 it was renamed Ergo Krankenversicherung AG.

Ergo Direkt Versicherung AG and Ergo Krankenversicherung AG are based in Nuremberg . More than 1,600 employees work at the central location in Nuremberg. This makes the company one of the 20 most employers in the Nuremberg Metropolitan Region .

history

The company emerged from Quelle + Partner Insurance , which was founded in 1984, and later Quelle Insurance . After the merger of Karstadt and Quelle , the insurance company was named KarstadtQuelle Insurance . Almost 80% of the company has been owned by the Ergo Group since the beginning of 2002 and 100% since February 2009 . As a result of the insolvency of the KarstadtQuelle Group, the name was changed on February 15, 2010. Since then, the company has operated under the name Ergo Direkt Versicherungen . In 2014 it celebrated its 30th anniversary. In 2019, the Ergo Direkt brand was integrated into the Ergo brand as part of the merger of brands and sales channels.

Product portfolio

In addition to the classic endowment and term life insurance , care and various supplementary health insurance are offered. In addition, all common products from the life, health and property sectors. In addition, the product portfolio is supplemented by various property insurances such as motor vehicle, household contents insurance and warranty extensions. Finally, a further focus was placed on dental supplement tariffs.

The Riester pension was also a product of Ergo Direkt insurance for a long time. In February 2014, however, it became known that the insurer was handing over the business to HanseMerkur , as the administrative effort was no longer worthwhile. Around 6,000 contracts are affected.

Holdings

Ergo Direkt Versicherungen has a 100% stake in the Berlin call center FlexiTel . 100% of the IT and solar service provider welivit AG was transferred to Ergo Elfte Beteiligungsmanagement GmbH in 2012 .

Welivit AG

The welivit AG was founded in 2000 as an IT service provider for the Ergo direct insurance. The company has been concentrating on its activity as a solar service provider for Munich Re since 2005 and has specialized in the design and implementation of sustainable solar projects throughout Europe. ERGO Elfte Beteiligungsmanagement mbH has been the sole shareholder of welivit AG since December 20, 2012.

FlexiTel

FlexiTel is an independent communications company and specializes in call center services in the financial services and insurance industries . The company has been 100% owned by Ergo Direkt insurance companies since 2007. The approx. 220 employees handle approx. 1.2 million customer contacts per year. The managing directors are Sylvia Schraml-Fiedler and Reinhard Wolf.

Web links

Individual evidence

  1. a b Annual reports , the number is made up of the annual reports Ergo Direkt Lebensversicherung, Ergo Direkt Krankenversicherung and Ergo Direkt Versicherung AG for 2018, last accessed on July 26, 2019.
  2. ↑ Most employable company in the region. IHK Nürnberg, accessed on September 14, 2018 .
  3. ^ History of Ergo Direkt: Archived copy. In: Internet Archive. April 3, 2017. Retrieved November 20, 2019 .
  4. New sales strategy: The battle of the systems: Insurer Ergo lets the Ergo Direkt brand die. Retrieved August 2, 2019 .
  5. Ergo Direkt gives Riester business from ( Memento of the original from April 29, 2014 in the Internet Archive ) Info: The archive link was automatically inserted and not yet checked. Please check the original and archive link according to the instructions and then remove this notice. , last accessed April 29, 2014. @1@ 2Template: Webachiv / IABot / www.finanzen.de
  6. Archived copy ( Memento of the original from April 14, 2012 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. @1@ 2Template: Webachiv / IABot / www.flexitel.de
  7. Archived copy ( Memento of the original from April 17, 2012 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. @1@ 2Template: Webachiv / IABot / www.flexitel.de