Excellence Canada

from Wikipedia, the free encyclopedia

Excellence Canada is a not-for-profit company based in Toronto , Canada . It was founded in 1992 by "Industry Canada" as the "National Quality Institute" (English "National Quality Institute") in Ottawa. In 2011 the institute was renamed “Excellence Canada”.

The organization has set itself the goal of further developing the quality standards in Canada, maintaining good standards and supporting companies and institutions and recognizing them with certificates in the event of progressive work. Under the auspices of the Governor General of Canada ( Julie Payette ), Excellence Canada is also the administrator and jury of the Canada Awards for Excellence .

History and Development

In 1992 the "National Quality Institute (NQI)" was founded by the Canadian government department "Industry Canada".

Together with "Industry Canada" and Canadian experts for quality and quality assurance, the NQI established framework conditions and principles for what, from their point of view, was excellent management. These guidelines are summarized as the “Canadian Framework for Business Excellence”. In addition, the Canadian Business Excellence Award program was introduced with government support.

After funding from the Canadian government ended in 1997, the organization developed a self-financing plan and continued to operate as an independent, not-for-profit organization. Part of their plan for self-financing was the introduction of membership for companies and individuals who pay a certain amount annually and in return have access to all of the NQI's programs.

In 1998 the location of the institute moved from Ottawa to Toronto.

The NQI began to expand further program areas. Among other things, they introduced additional or revised guidelines for quality assurance and dealt with the issues of “healthy” workplaces and “mental health at work”.

In 2011 the NQI was given its current name “Excellence Canada”.

Basic ideas and values

Excellence Canada acts as a not-for-profit liaison between government and leading private sector organizations. The organization is supported by members from the private, public, health, education and non-profit sectors, among others.

The task of the organization is to improve organizational performance and quality management, as well as to recognize good performance. The facility's development focuses are quality, a healthy workplace, leadership, customer service, process management, and organizational quality.

"Excellent organizations continually improve performance;

they are innovative, competitive, and customer focused;

they are healthy, inclusive, and sustainable;

and they are economically, socially, and environmentally responsible. "

Vision Statement, Excellence Canada

Prices

The awards are given to companies, organizations and individuals who contribute to the further development of their own projects and the Canadian business sector through their performance. On the one hand, the "Canada Award for Excellence (CAE)" and on the other hand the "Canadian Business Excellence Award for Private Businesses" are presented at the annual Excellence Canada Award Gala.

Canada Awards for Excellence

The award stands for compliance with standards and initiative with regard to innovative and progressive ideas. The patron of this program is David Johnston, the Governor of Canada.

After the Malcolm Baldrige National Quality Award was introduced in the USA in 1988 , the demand for its own National Quality Award grew in Canada. This was introduced in 1989 as the "Canadian Business Excellence Award" and was initially administered by Industry Canada. Excellence Canada, then still NQI, took over management when it was founded in 1992.

The name of the award was renamed from “Canadian Business Excellence Award” to “Canada Awards for Excellence (CAE)” after the range of award winners was expanded. As the original name was based too much on work in the business world, the new name was intended to generalize the work areas.

The Excellence Canada CAE Award is one of the most prestigious awards today, as it is one of the Five Major Awards and is also listed on the list of National Quality Awards. The winners include, for example, the Toronto Transit Commission , Ricoh Canada Inc., and Delta Hotels . In 2009, the then governor of Canada Michaëlle Jean received an award because she was particularly committed to women, the younger generation and the indigenous people.

Canadian Business Excellence Awards for Private Businesses

This award is given to small to medium-sized companies that are owned by a private individual, have existed for at least three years, and have an annual profit of more than $ 1 million. The respective company receives this award if the specified requirements are met and outstanding performance is achieved.

Partners and sponsors

The partners and members of Excellence Canada are companies, insurance companies, universities, restaurants and individual cities. Usually they have completed a CAE training program themselves and have been certified accordingly or have participated in seminars or have been awarded one of the prizes.

Excellence Canada is very influential within Canada, as it mainly supports large public institutions with its programs. These institutions include, for example, the University of Waterloo and the Ontario Ministry of Labor . These have participated in their programs and have been certified accordingly.

Depending on the annual contribution of a partner, it is divided into a certain partner category. A distinction is made between Network Partners (Bronze), Builder Partners (Bronze Plus), Premier Partners (Silver), Elite Partners (Gold) and the Governor's Circle (Platinum).

3M Canada Company (Bronze), Alberta Health (Bronze Plus), Canadian Air Transport Security Authority (CATSA) (Silver), Peel Regional Police (Gold) and Adecco Employment Services Limited (Platinum) are examples of companies including their partner category that have a Have Excellence Canada Membership.

Some partners, mostly the platinum partners, become sponsors of the organization after long-term membership. For example, Aon Hewitt is a platinum partner and sponsor company. Other sponsors include companies such as Manulife, Sun Life Financial and Desjardins Insurance.

Individual evidence

  1. ↑ excellence, approx
  2. ↑ James R. Evans, William M. Lindsay: The Management and Control of Quality. 4th edition. South-Western College Pub., 1999, pp. 12-13.
  3. ^ G. Dennis Beecroft, Grace L. Duffy: The Executive Guide to Improvement and Change. ASQ, 2003, p. 59.
  4. ↑ CFfBE . excellence.ca Canadian Framework for Business Excellence- Overview pdf document NQI. Accessed June 28, 2016.
  5. ^ G. Dennis Beecroft, Grace L. Duffy: The Executive Guide to Improvement and Change. ASQ, 2003, p. 59.
  6. ^ G. Dennis Beecroft, Grace L. Duffy: The Executive Guide to Improvement and Change. ASQ, 2003, p. 59.
  7. ^ Dan Corbett et al: Journal of Business Ethics. Springer Verlag, 2004, pp. 125-133.
  8. ^ Market Wired. Market Wired Press Release. Accessed June 28, 2016.
  9. ^ G. Dennis Beecroft, Grace L. Duffy: The Executive Guide to Improvement and Change. ASQ, 2003, p. 59.
  10. ^ Dan Corbett et al: Journal of Business Ethics. Springer Verlag, 2004, pp. 125-133.
  11. ^ Vision Statement, Excellence Canada . Excellence Canada website. Accessed May 30, 2016.
  12. ^ Awards of Excellence 'reflect the priorities of the public service' . In: The Ottawa Citizen. September 17, 2015. Accessed June 29, 2016.
  13. ^ A b Winners of Prestigious Canada Awards for Excellence . ( Memento of March 4, 2016 in the Internet Archive ) In: Your Workplace. August 5, 2008. Accessed June 29, 2016.
  14. ^ Awards of Excellence 'reflect the priorities of the public service' . In: The Ottawa Citizen. September 17, 2015. Accessed June 29, 2016.
  15. ↑ Award winner in 2015 . Excellence Canada website. Accessed June 30, 2016.
  16. ^ Leslie J. Porter, SJ Tanner: Assessing Business Excellence: A Guide to Self-Assessment. Butterworth-Heinemann, 1996, pp. 70-71, p. 260.
  17. ^ G. Dennis Beecroft, Grace L. Duffy: The Executive Guide to Improvement and Change. ASQ, 2003, p. 59.
  18. ^ The five major awards . Management Awards website. Accessed June 1, 2016.
  19. ^ JR Evans, WM Lindsay: Managing for Quality and Performance Excellence. Cengage Learning, 2013, p. 539.
  20. ↑ Governor General of Canada . Website of GG.ca. Accessed June 3, 2016.
  21. ↑ Canadian Business Excellence Awards for Private Businesses . Website. Accessed June 30, 2016.
  22. ^ Excellence Canada . Organization website. Accessed June 24, 2016.

Web links

literature

  • JR Evans, WM Lindsay: Managing for Quality and Performance Excellence. Cengage Learning, 2013, p. 539.
  • Don Siebels: The Quality Improvement Glossary. ASQ Quality Press, Milwaukee 2004, p. 334.
  • Dan Corbett et al: Journal of Business Ethics. Volume 55, Springer Verlag, 2004, pp. 125-133. doi: 10.1007 / s10551-004-1896-8
  • G. Dennis Beecroft, Grace L. Duffy: The Executive Guide to Improvement and Change. ASQ, 2003, pp. 58-60.
  • Leslie J. Porter, SJ Tanner: Assessing Business Excellence: A Guide to Self-Assessment. Butterworth-Heinemann, 1996, pp. 70-71, p. 260.