Susanne Kleinhenz
Susanne Kleinhenz (born October 30, 1965 in Nuremberg , died December 5, 2018 ) was a German author .
Life
Kleinhenz completed an apprenticeship as an insurance clerk (IHK) in 1984, further training as an insurance specialist (IHK) in 1987 and completed an apprenticeship as a marketing clerk (IHK) in 1995. After studying for a degree in business educator doctorate Kleinhenz 2015 Doctor of Philosophy with the topic Dialogic management as an approach to employee satisfaction. From 1989 to 2012 she worked in the insurance industry. Since 1990 Kleinhenz has worked as an organizational developer, trainer and coach and since 2006 as a speaker . Since 2012 she has been the owner of the Institute for Organizational and Personnel Development, Change Management and Executive Training live-academy .
In 1998 she received a certificate for NLP teaching trainer ( DVNLP ). Since 1999 she has been allowed to practice psychotherapy with a permit under the Heilpraktikergesetz .
Publications
- Sales gods: Successfully designing dialogues with customers - personality types in sales talks VersicherungsjournalVerlag 2016, ISBN 978-3-938226-50-6
- The Dark Side of Power: A Typology of Leadership. Springer 2016, ISBN 978-3-658-12318-5
- Dialogic management to increase employee satisfaction. Personnel and organizational development for managers , Springer, 2015 ISBN 978-3-658-11842-6
- When luck fails. Why we tick the way we tick . Business Village, 2011, ISBN 978-3-86980-107-0 .
- The man in the female century. What men and women can learn from each other . Gabal Verlag, 2008, ISBN 978-3-89749-850-1 .
- The 21st century is female. About the freedom to be the woman you want to be . Gabal Verlag, 2007, ISBN 978-3-89749-667-5 .
Book contributions
- Race for the women. The bank customer of the future will be female . Helmut Muthers (Ed.), Gabler Verlag, 2009, ISBN 978-3-8349-1310-4 .
- Business Book of Horror , Dr. Stefan Frädrich (Ed.), Gabal Verlag , 2008, ISBN 3-89749-844-8 .
- The 7th Law , Hans-Uwe L. Köhler (Ed.), Gabal Verlag, 2007, ISBN 3-89749-727-1
- Sex sells - myth or truth ? Hans-Uwe L. Köhler (Ed.), Gabal Verlag, 2006, ISBN 3-89749-623-2 .
Audiovisual media
- Men and women in the female century. What we can learn from each other . Audiobook (6 CDs), Gabal Audio Verlag, ISBN 978-3-89749-944-7 .
Web links
Individual evidence
- ^ Memorial page by Susanne Kleinhenz. Retrieved April 10, 2019 .
| personal data | |
|---|---|
| SURNAME | Kleinhenz, Susanne |
| BRIEF DESCRIPTION | German author |
| DATE OF BIRTH | October 30, 1965 |
| PLACE OF BIRTH | Nuremberg |