The Nuance Group

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The Nuance Group AG

legal form Corporation
founding 1992
Seat Opfikon , SwitzerlandSwitzerlandSwitzerland 
Number of employees 6 100 (2015)
sales 2.1 billion CHF (2013)
Branch Retail trade

The Nuance Group AG , headquartered at Zurich Airport in Opfikon is an operator of the airport - and duty-free - shops . Nuance has been a subsidiary of the Dufry Group, also from Switzerland, since 2014 .

The company operates in 20 countries on every continent and operates over 400 stores in over 60 airports. In addition, Nuance operates shops and branded boutiques, food and beverage service, shops in casinos and resorts, and sales outlets on airplanes and ships outside of airports . Nuance employs over 6,100 people and in 2013 generated sales of 2.1 billion Swiss francs.


The company was founded in 1992 by merging the duty-free activities of Swissair and Crossair . With the takeover of the two Australian duty-free operators Downtown Duty Free and City International Duty Free in 1995 and Allders International Duty Free and Island Companies in 1996, Nuance grew into one of the leading operators of airport and duty-free shops. In 2002 Nuance was taken over by the two Italian companies GECOS / Gruppo PAM and Stefanel with 50 percent each. In 2011, the private equity group PAI partners took over Stefanel's stake.

In September 2014 the company was taken over by the competitor Dufry for 1.55 billion Swiss francs.

Web links

Nuance Group website

Individual evidence

  1. a b Nuance in Brief (Engl.)
  2. a b Dufry to Acquire Travel Retailer Nuance for $ 1.7 Billion. Press article on the occasion of the acquisition by Dufry. Bloomberg, June 4, 2014, accessed October 25, 2016 .
  3. History (Engl.)
  4. press release dated September 10, 2014 (Engl.)