Web Based Collaboration

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The Web Based Collaboration (synonym: Online Collaboration ; German: network-based collaboration ) denotes a page based on Internet technology form of cooperation between two or more persons (for example, e-learning , anywhere, anytime interactions in everyday work, location-independent communication between employee and customer). Software tools are used to enable such network-based communication and interaction . A distinction is made between synchronous (taking place simultaneously such as VoiP telephony , instant messaging, etc.) and asynchronous collaboration (taking place with a delay such as e-mail , recorded webinars, etc.).

Goal setting

The aim of Web Based Collaboration is to enable location and / or time-independent communication or interaction between two or more people. The design of the network-based collaboration refers not only to professional digital interaction in the world of work, but also to all personal online interaction, online forms of collaboration and online learning.

Web Based Collaboration aims to achieve the following four advantages over direct interpersonal collaboration:

  1. Time and money savings
  2. Quality improvement
  3. Promotion of innovation and / or decision support
  4. Simplify access and interaction with professionals

In order to enable the advantages of network-based collaboration and to make it successful, three critical factors must be taken into account:

  • People (relationships, trust, behavior, attitude, culture): In network-based cooperation - as well as in direct cooperation - the soft factor “people” plays the main role. If this is correct, the cooperation can be successful. If this is not the case, a so-called “collaborative pain” can quickly arise (information is no longer shared openly, the coordination of cooperation becomes inefficient and ineffective).
  • Process (positive leverage): Processes are the framework in which collaboration takes place. The network-based collaboration is primarily aimed at shortening process times. Instead of personal interactions, there are synchronous or asynchronous communication channels, i.e. H. idle times are reduced and the productivity of the participating interaction partners increases.
  • Technology (good user experience, integrated and connected to many data sources): Internet-based software tools are the linchpin of location and time-independent communication and interaction within the framework of web-based collaboration.

Demarcation

  • On-Demand Collaboration (ODC): Web Based Collaboration often provides the basis for modern ODC forms in the world of work, but is not to be equated with this. Rather, ODC is a very specific form of work organization, according to which employees switch back and forth between individual and team work.
  • Learning Management Systems (LMS): E-learning is a particularly prominent example of web-based collaboration. However, the tools that are used for the actual learning management system must be distinguished from this: These support the administration process for learning content and didactic aids for e-learning, but do not themselves belong in the toolbox of network-based collaboration.
  • Agile Software Development : Agile development methods are used in software development for programmers at different locations. Such collaboration is only made possible by web-based collaboration tools; however, the agile approach is not a prerequisite for network-based collaboration.

technology

Network-based collaboration is a form of Web 2.0. There are now a large number of software tools that can be assigned to the world of web-based collaboration. These tools are usually intended for the synchronous and asynchronous exchange of information, documents, images and other files between group members of a Virtual Team Space (VTS). They replace the physical meeting point or personal exchange and thus enable the secure digital storage of actively shared documents as well as the creation of logs which list who said or did what when and who opened or processed which documents. Another advantage is the versioning of documents, even if several people are working on the same document at the same time.

Examples of software tools

Category examples for software tools for network-based collaboration are:

  • Discussion / bulletin boards
  • Storyboard Systems
  • Content / Document Management Systems
  • Distributed Project Management (DPM) tools
  • E-rooms
  • Groupware
  • Intranets / Extranets
  • Knowledge management tools
  • Online community tools / spaces
  • Online portals
  • Wikis
  • MOOCs (Massive Open Online Courses)

The English-language Wikipedia has a detailed list of current software tools for Web Based Collaboration: List of collaborative software .

Individual evidence

  1. ^ D. Coleman, S. Levine: Collaboration 2.0 - Technology and Best Practices for Successful Collaboration in a Web 2.0 World . HappyAbout.Info, Silicon Valley 2008, ISBN 1-60005-071-9 , pp. 18 .
  2. ^ JA West, ML West: Using Wikis for Online Collaboration - The Power of the Read-Write Web . John Wiley & Sons, San Francisco 2009, ISBN 978-0-470-34333-3 , pp. xiii .
  3. ^ D. Coleman, S. Levine: Collaboration 2.0 - Technology and Best Practices for Successful Collaboration in a Web 2.0 World . HappyAbout.Info, Silicon Valley 2008, ISBN 1-60005-071-9 , pp. 19 .
  4. ^ D. Coleman, S. Levine: Collaboration 2.0 - Technology and Best Practices for Successful Collaboration in a Web 2.0 World . HappyAbout.Info, Silicon Valley 2008, ISBN 1-60005-071-9 , pp. 22nd ff .
  5. ^ D. Coleman, S. Levine: Collaboration 2.0 - Technology and Best Practices for Successful Collaboration in a Web 2.0 World . HappyAbout.Info, Silicon Valley 2008, ISBN 1-60005-071-9 , pp. 27 .
  6. P. Miranda, P. Isaias, C. Costa: From Information Systems to e-Learning 3.0 Systems's Critical Success Factors: A Framework Proposal . In: P. Zaphiris, A. Ioannou (Ed.): Learning and Collaboration Technologies - First International Conference, LCT 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings . tape 1 . Springer, Cham Heidelberg New York Dordrecht London 2014, ISBN 978-3-319-07481-8 , pp. 181 ff .
  7. ^ DE Strode: Collaborating in the Fog: A Rich Description of Agile Software Development . In: N. Baloian, F. Burstein, H. Ogata, F. Santoro, G. Zurita (Eds.): Collaboration and Technology - 20th International Conference, CRIWG 2014, Santiago, 7.-10. September 2014 . Springer, Cham Heidelberg New York Dordrecht London 2014, ISBN 978-3-319-10165-1 , p. 357 ff .
  8. ^ West, Margaret L .: Using wikis for online collaboration: the power of the read-write Web . 1st ed.Jossey-Bass, San Francisco, CA 2009, ISBN 978-0-470-34333-3 , pp. 126 .
  9. ^ West, Margaret L .: Using wikis for online collaboration: the power of the read-write Web . 1st ed.Jossey-Bass, San Francisco, CA 2009, ISBN 978-0-470-34333-3 , pp. 3 .
  10. N. Yusoff, S. Salim: A Review of Storyboard Tools, Concepts and Frameworks . In: P. Zaphiris, A. Ioannou (Ed.): Learning and collaboration technologies: designing and developing novel learning experiences: first International Conference, LCT 2014, held as part of HCI International 2014, Heraklion, Crete, Greece, June 22- 27, 2014, Proceedings . tape 1 . Springer, Cham Heidelberg New York Dordrecht London 2014, ISBN 978-3-319-07482-5 , pp. 73 ff .